SM Services Test

This test measures the availability of the SiteMinder Policy Server services (Authentication, Authorization, Accounting, and Administration), and the time taken by the policy server for performing authentication and authorization checks.

Target of the test : A SiteMinder Policy server

Agent deploying the test : An internal agent

Outputs of the test : One set of results for every SiteMinder Policy server being monitored.

Configurable parameters for the test
Parameter Description

Test period

How often should the test be executed

Host

The host for which the test is to be configured.

Port

The port number at which the specified host listens.

Timeout

The duration (in seconds) for which the test should wait for a response from the policy server services

AuthenticationPort

The port number of the Authentication Service of the Policy server.

AuthorizationPort

The port number of the Authorization Service of the Policy server.

AccountingPort

The port number of the Accounting service of the Policy server.

AdminPort

The port number of the Administration service of the Policy server.

AgentName

The name of the configured webagent in the policy server user interface.

SharedSecret

The shared secret assigned to the specified web agent.

Resource

The resource, which is protected by the above configured web agent and requires username and password for authentication. Example: "/transpolar/inventory/3inventorysignon.htm". While specifying the resource value, ensure that it does not contain the IP address of the host machine. An example for a wrong resource value would be: "http://192.168.10.47/transpolar/inventory/3inventorysignon.htm"

Action

The action that needs to be checked. Example: "GET”.

UserName

A valid UserName having permissions for the specified resource and configured action.

Password

The password for the above user.

JarFilePath

The full path to the directory in which the "smjavaagentapi.jar" file is present (this file is part of a SiteMinder installation).

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Authentication port status

The status of the Authentication service running on the given port.

Percent

A value of 100 for this measure indicates that the service is running. A 0 value indicates that the service is down.

Authorization port status

The status of the Authorization service running on the given port.

Percent

A value of 100 for this measure indicates that the service is running. A 0 value indicates that the service is down.

Accounting port status

The status of the Accounting service running on the given port

Percent

A value of 100 for this measure indicates that the service is running. A 0 value indicates that the service is down.

Admin port status

The status of the Admin service running on the given port.

Percent

A value of 100 for this measure indicates that the service is running. A 0 value indicates that the service is down.

User login status

The status of the user login check performed by the policy server.

Percent

A value of 100 for this measure indicates that the configured user for this test is authenticated. A 0 value indicates that the authentication process failed.

User login time

Time taken by the policy server to perform a login check.

Secs

 

User authorization status

The status of the user authorization check performed by the policy server

Percent

A value of 100 for this measure indicates that the configured user for this test is authorized for the configured resource. A 0 value indicates that the authorization process failed.

User authorization time

Time taken by the policy server for performing the authorization check

Secs

 

Total time

Total time taken by the test for initialization of agent api object, for connecting to the policy server, checking whether the configured resource is protected or not, authentication check, authorization check and for uninitialization of the agent api object.

Secs

 

To know the Administration, Accounting, Authorization, and Authentication ports of the SM Policy server, do the following:

  1. Open the SiteMinder Policy Server Management Console using the menu sequence depicted by Figure 1 below:

    1

    Figure 1 : Opening the SiteMinder Policy Server Management Console

  2. Click on the Settings tab in the SiteMinder Policy Server Management Console to view the TCP ports of the policy server services (see Figure 2).

    SM2

    Figure 2 : Viewing the service ports