Auto-configuring the Windows Services to be Monitored

To save the time and effort involved in manual service specification, eG Enterprise offers an easy-to-use auto-configure option in the form of a View/Configure button that is available next to the service name text box.

To auto-configure the services to be monitored, do the following:

  1. Click on the View/Configure button next to the servicename text area in the WindowsServices test configuration page (see Figure 85).

    Figure 85 : Configuring the WindowsServices test


    The View/Configure button will appear only if the following conditions are fulfilled:

    • The WindowsServices test must be executed in an agent-based manner.
    • The eG agent executing the test should be of version 5.2 or above.
    • In case the eG manager in question is part of a redundant manager setup, then the agent executing the test must be reporting metrics to the primary manager only.
  2. When the View/Configure button is clicked, a Windows services configuration page will appear (see Figure 86).

    Figure 86 : Auto-configuring the services to be monitored

  3. Upon clicking the Get Services button in the windows services configuration page, a pop up window with a list of services that are running on the host will be displayed (see Figure 87).

    Figure 87 : List of auto-discovered services


    The services that have already been configured for monitoring will not be listed in Figure 87.

  4. From the pop-up, select the services that require monitoring and click the Submit button.
  5. Clicking the Submit button in the pop-up will automatically populate the Windows service name text box available in the windows services configuration page, with the name of the chosen service (see Figure 88).

    Figure 88 : Multiple auto-discovered services configured for monitoring

  6. You can add more services in the windows services configuration page by clicking on the encircled '+' button present at the end of the first Windows service name specification. To remove a specification that pre-exists, just click on the encircled '-' button that corresponds to it. The contents of the Windows service name text box can also be edited manually.