Crash Details Test
Event logs on Windows servers capture critical error conditions such as service crashes and application crashes on the servers, application and service hangs, and service errors. Since the crash/slowness experienced by any mission-critical program/service on a Windows server may affect the uptime of the dependent business services, administrators should be able to instantly capture these serious problem conditions, investigate the reasons for their occurrence, and promptly resolve them. This is exactly what the Crash Details test helps administrators achieve! This test periodically scans the event logs on a Windows server and reports the count of crashes, hangs, and errors that may have occurred recently on that server. Detailed diagnostics provided by this test pinpoints the applications/services that crashed, hanged, or encountered errors, and thus enables quick and efficient troubleshooting.
Note:
This test will not report metrics on Windows 2000/2003/XP systems.
Target of the test: A Windows host
Agent executing the test: An internal agent
Output of the test: One set of results for the Windows host being monitored.
|
Measurement | Description | Measurement Unit | Interpretation |
---|---|---|---|
Recent application crashes: |
Indicates the number of application crash events that occurred during the last measurement period. |
Number |
An event with the ID 1000 is logged in the event log every time a program terminates unexpectedly on a Windows server. This measure reports the number of events in the event log with event ID 1000. Use the detailed diagnosis of this measure to know which programs and modules stopped suddenly. |
Recent service crashes: |
Indicates the number of service crash events that occurred during the last measurement period. |
Number |
An event with the ID 7031 is logged in the Service Control Manager every time a service terminates ungracefully. This measure reports the number of events in the event log with event ID 7031. Use the detailed diagnosis of this measure to know the complete details of such events. |
Recent application hangs: |
Indicates the number of application hang events that occurredduring the last measurement period. |
Number |
An event with the ID 1002 is logged in the Application Event Log every time an application hangs. This measure reports the number of events in the event log with event ID 1002. Use the detailed diagnosis of this measure to know the complete details of the recent application hang events. |
Recent service hangs |
Indicates the number of service hang events that occurred during the last measurement period. |
Number |
An event with the ID 7022 is logged in the Service Control Manager every time a service hangs. This measure reports the number of events in the event log with event ID 7022. Use the detailed diagnosis of this measure to know the complete details of the recent service hang events. |
Recent service errors |
Indicates the number of service errors that occurred during the last measurement period. |
Number |
Events with the ID 7023, 7024, and 7026 are logged in the Service Control Manager every time a service error occurs. This measure reports the number of events in the event log with the aforesaid event IDs. Use the detailed diagnosis of this measure to know the complete details of the recent service errors. |