Installing an eG Agent on the Manager System in a SaaS Deployment

By default, the eG agent on a manager system will operate as an external/remote agent for the target environment. In a SaaS deployment of eG Enterprise, follow the procedure discussed below to install an eG agent on a manager system:

  1. Soon after you install and configure the eG manager, login to the eG management console as a user with administrative privileges to the eG management console.

  2. Figure 1 will then appear displaying a message stating that no agents have been uploaded to the manager yet. Follow the steps below to upload eG agent installables to the manager:

    • Login to the system hosting the eG manager.
    • From a browser, connect to the URL: https://www.eginnovations.com/releases/v<latest_version_number>/AgentPackages
    • In this location, you will find a set of zip files. Each zip file is an agent package that corresponds to every operating system on which an eG agent can be installed.
    • Download the agent packages / zip files that correspond to the eG manager host.

    • Copy the downloaded packages to the <EG_MANAGER_INSTALL_DIR>\agents\Universal\Latest folder.

      Message indicating that no agents have been uploaded to eG manager

      Figure 1 : A message stating that no agents have been uploaded to the eG manager

  3. Once the agents are uploaded to the manager, log back into the eG management console. Figure 2 will now appear. Click the Next button in Figure 2 to proceed.

    Message indicating availability of one/more eG agents for download from eG manager

    Figure 2 : A message stating that one/more eG agents are available for download from the eG manager

  4. Figure 3 will then appear. Using Figure 3, you can download the eG agent you want installed on the eG manager. This eG agent will automatically operate as an external/remote agent for the target environment. To download the eG agent installable, click the Download link in Figure 3.

    Download of eG agent installable

    Figure 3 : Downloading the eG agent installable

  5. Then, using the downloaded installable, install the eG agent on the manager host. To know how to install an eG agent downloaded from the eG manager console on a Windows / Linux / Solaris / AIX / HP-UX host, follow the procedure discussed in the corresponding topics.
  6. After successful installation, reboot the agent host.

  7. If you then log back into the eG management console, you will view a message to this effect (see Figure 4).

    Message confirming successful installation of eG agent on Manager host

    Figure 4 : A message confirming the successful installation of an eG agent on the manager host