Manually Uninstalling the eG Manager

To manually uninstall the eG manager, do the following:

1. Stop the eG manager if it is running.

2. Delete the following registry keys to remove Win32 Services of the eG Manager.

   • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\eGurkhaTomcat
   • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\eGMon
   • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\eGurkhaTomcat
   • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\eGMon
   • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\eGurkhaTomcat
   • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\eGMon

3. Delete the following registry keys to remove eG Manager software from Add/Remove Programs.

   • hkey_local_machine\software\Microsoft\Windows\CurrentVersion\Uninstall\{12ECDC9D-2DEE-4550-BEF0-C5FAAA070D7A}

     Note:

     Ensure that the DisplayName for the above-mentioned key is eG Manager.

   • HKEY_LOCAL_MACHINE\SOFTWARE\eG Innovations, Inc.\eG Manager

4. Delete the following shortcut: Start->Programs->eG Monitoring Suite->eG Manager

   Note:

   If the eG agent is not installed on the manager box, you can directly delete the Start->Programs->eG Monitoring Suite shorcut.

5. Delete the <EG_INSTALL_DIR>\manager directory.

   Note:

   If the agent is not installed on the manager box, then you can remove the entire <EG_INSTALL_DIR>.