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Manually Uninstalling the eG Manager
To manually uninstall the eG manager, do the following:
Delete the following registry keys to remove Win32 Services of the eG Manager.
Delete the following registry keys to remove eG Manager software from Add/Remove Programs.
hkey_local_machine\software\Microsoft\Windows\CurrentVersion\Uninstall\{12ECDC9D-2DEE-4550-BEF0-C5FAAA070D7A}
Note:
Ensure that the DisplayName for the above-mentioned key is eG Manager.
Delete the following shortcut: Start->Programs->eG Monitoring Suite->eG Manager
Note:
If the eG agent is not installed on the manager box, you can directly delete the Start->Programs->eG Monitoring Suite shorcut.
Delete the <EG_INSTALL_DIR>\manager directory.
Note:
If the agent is not installed on the manager box, then you can remove the entire <EG_INSTALL_DIR>.