Introduction

The eG Enterprise Suite is a 100% web-based monitoring solution that offers integrated monitoring of all the infrastructure components (network, system, and application) that are involved in delivering a business service.  The eG Enterprise Suite follows the traditional manager-agent architecture. While the eG manager controls what infrastructure elements are to be monitored and how frequently they are to be monitored, the eG agents are software components that perform the monitoring functions and report metrics in real-time to the management console. The eG manager takes care of storing the data reported by the agents, correlating between data from different agents to perform root-cause analysis, and providing data analysis and troubleshooting capabilities for users.

The overall functioning of the eG manager and eG agents is governed by the eG license. The license optionally enables or disables specific manager capabilities and imposes limits on the extent of monitoring that can be performed by the eG agents.

In contrast to existing monitoring solutions where a separate license is required for monitoring every application, the eG Enterprise Suite offers a single, simple license that controls all the target applications and hosts that are to be monitored in the target infrastructure.

The goals of eG Enterprise Suite’s licensing policy are:

  • Simplify the administration and use of eG products, by providing license management from a single, central location  (i.e., the eG manager);
  • Require minimal configuration and license management when adding new applications for monitoring
  • Reduce the overheads involved in maintaining separate monitoring packages for individual applications;

This topic explains the key ingredients of the eG license, and how it controls each of the monitoring capabilities of the eG Enterprise Suite.