IT infrastructures that support mission-critical services need to be up and running 24x7. Timely, precise alerting by a monitoring solution can provide adequate notice for an IT manager to react immediately and to avert potential crisis situations. The SMS alerting capability allows eG Enterprise to provide any time, any where alerting. When turned on, this capability enables the eG manager to generate personalized alerts to the mobile phones of IT operations staff, so that operators only see alerts relating to networks, servers, applications, and services under their purview. To enable this capability, use the SMS Alerts option in the eG license.
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