IT Monitoring for Exceptional User Experience

Simplifies and automates IT performance monitoring using a universal monitoring technology and a variety of AIOps capabilities.

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eG Enterprise: How It Works

eG Enterprise is a total performance management solution that provides automated IT monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more.

eG Enterprise uses a combination of agent-based and agentless approaches to monitor the health and performance of the entire IT infrastructure from application code to bare metal across physical, virtual and cloud, and hybrid IT environments – from a single pane of glass. Using a patented performance correlation and root cause diagnosis technology, eG Enterprise simplifies performance troubleshooting, resulting in faster problem resolution and increased operational efficiency for IT pros.

Explore supported technologies 

Universal IT Monitoring Technology

The eG Universal Monitor enables the unified IT monitoring of 200+ applications, 10+ operating systems, 10+ virtualization platforms and 20+ storage devices. Based on embedded domain expertise, the eG Universal Monitor provides performance monitoring insights into end-user experience, business transactions, applications and the supporting infrastructure (physical, virtual and cloud). Administrators have the flexibility to choose between agent-based and agentless monitoring options.

Deployment is easy - eG Enterprise can be loaded in a gold image and configured on-the-fly to monitor different applications or servers.

Licensing is simple - Based on the number of servers, and not on CPU/cores, the server operating or even specific applications.

IT Monitoring - Universal Monitoring Technology
 

Automatic Baselining Through Machine Learning

Setting thresholds for thousands of performance metrics is tedious, time consuming and requires a great deal of expertise. In many cases, the thresholds must be time-varying (time of day, day of week) and cannot be set manually.

eG Enterprise auto-baselines all the metrics it collects. By analyzing historical data, it automatically determines time-varying thresholds. Multiple levels of thresholds are supported to allow problem escalation. Alerts are triggered when deviations from the norm are noticed, so you are informed pre-emptively before problems escalate and impact user experience.


Automatic Performance Correlation and Root Cause Diagnosis

Since IT infrastructures are very inter-dependent, a problem in one tier can ripple and affect all the other tiers. New inter-dependencies introduced by virtualization and cloud computing further accentuate the situation.

eG Enterprise embeds the industry's first truly virtualization- and cloud-aware root cause diagnosis technology. Discovering application-to-application, application-to-VM and VM-to-host and host-to-storage dependencies, eG Enterprise correlates performance alerts from different tiers and automatically pinpoints where the root cause of a problem lies. This way you can differentiate the cause of a problem from its effects and resolve performance issues in minutes rather than in days.

Enterprise IT Monitoring Tool: Automatic Correlation and Diagnosis

Root Cause Analysis and Performance Correlation
How eG Enterprise performs root cause diagnosis

Built-In Reports and Analytics for Trending, Forecasting and Capacity Planning

eG Enterprise provides personalized views for different stakeholders in your organization. Real-time dashboards can be created and viewed in minutes. Aggregated metrics provide enterprise-wide views of IT demand, quality and utilization.

eG Enterprise also offers comprehensive pre-built and custom reports. High-level IT service performance reports help executives identify areas that need attention. Deep-dive operations reports allow IT managers to zoom into the performance of specific tiers of the infrastructure. Trending and forecasting reports help architects identify opportunities for optimization and cost savings.

IT Service Monitor: Dashboards and Reports



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  • Works on cloud environments, hybrid-cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring applications, digital workspaces and IT infrastructures
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eG Enterprise