Full Session Simulation – Simulate Anything, Everything, Anywhere

Full Session Simulation is a powerful troubleshooting strategy. Have you ever been in a situation where everything on your dashboards looks green, but users are still encountering issues and raising support tickets?The cliche of “everything is fine on our side” moment is not just frustrating for everyone. It’s risky! Because when you can’t replicate what the user is experiencing, you’re flying blind. That’s why Full Session Simulation is a must-have in any monitoring strategy. And now, with eG Enterprise v7.5, it’s easier, faster, and more seamless than ever before.

The Missing Piece Is Now Built In

Now, with version 7.5, eG Enterprise has brought this capability fully in-house. No external setup. No license juggling. No separate consoles. The simulation robot is now native to the platform, and the improvement is immediate and noticeable.

Record Once. Monitor Always.

Using the new simulation tool feels refreshingly simple. Think of it like using a screen capture utility, but for behavior. This new universal simulator relies entirely on OCR capabilities, and handles both non-web and native applications. Using the new feature IT teams can simulate complex multi-stage real user workflows realistic to the real world usage of critical applications such as SAP.

You just launch the recorder, walk through your application as any user would – log in, click around, fill forms and eG Enterprise captures every step quietly in the background. No scripts. No code.

You can:

• Record a multi-step, multi-app workflow in minutes
• Schedule it to run regularly, depending on your needs
• Simulate from different locations to catch regional and geographic issues
• Trigger alerts the moment an application slows down or fails

Why This Matters Beyond the Tech

This isn’t just a shiny new feature. It marks a change in how you think about digital experience assurance. Here’s what full session simulation brings to the table:

1. See what users would see, before they raise a ticket

Your apps might appear healthy from an infrastructure perspective, but unless you simulate the actual journey, the touch points and critical issues can fall through the cracks. With full session simulation, you identify them before users even notice. With this type of synthetic monitoring you can proactively test the performance and resilience of critical apps even when there are no real users using systems. Issues can be resolved before a real user ever encounters them.

2. Cut troubleshooting time drastically

When something breaks, you don’t have to start from scratch. You already know what step failed, how long it took, and what has been clicked. That gets you to the root cause much faster.

3. Keep everything in one place

No more toggling between tools or dealing with multiple integrations. You get a seamless experience with eG, the same platform you already rely on for everything else.

4. No special skills required

This feature has been built for ease of use. You don’t need to be a QA or automation specialist. No specialist scripting skills are required. If you can use the application, you can simulate it. It’s that straightforward.

5. Improve trust, maintain business continuity, and meet SLAs

When a robot proactively tests key journeys like logins, transactions, or report downloads, you’re doing more than preventing downtime. You are safeguarding your reputation and, of course, your revenue.

6. Automate end-to-end desktop workflows too

Whether it’s a browser-based app or a thick-client desktop application, the simulation tool can capture and replay actions repeatedly across the entire desktop UI; making it robust enough for both legacy and modern environments.

7. Beyond HTML

The addition of image recognition and OCR capabilities mean that the Universal Simulator is not limited to HTML-based web pages. You can use universal simulation in the following use cases too:

• Where Native Windows pop-ups occur
• Canvas-based HTML5 applications
• Media rich web applications
• Where image verification/Visual comparison is needed

8. Always on, always re-playing, even at 2 a.m.!

All the above is done with every simulation output recorded; regardless of whether it fails or works perfectly. The eG Enterprise manager keeps a record of the simulation outputs for future triages, audits, and compliance needs. Since the simulation runs on its own like a robot, it doesn’t matter if it’s early in the day or the middle of the night. Administrators will get an alert and actions and screenshots are recorded.

eG Enterprise v7.5 – How it Looks

Simulate and Record a Workflow

Simply click through and action the steps a real user would take in the session. In Figure X a user logs on to a Microsoft AVD desktop and starts using real applications, local apps and email before signing out of the desktop.

Simple interactive dashboards present overviews of transactions. Users can drilldown to see recordings of the individual steps taken, this is especially useful for failed steps. See Figure 2.

Ready-to-go-reports

Alongside the new universal simulator we have also added ready-to-go-reports that allow IT teams instant overviews and can be scheduled for automated compliance reporting. These reports can be accessed via the Reporter tab of the main eG Enterprise console under the sub-menu “Reports By Function” as shown in Figure 3.

Less Guesswork. More Confidence.

Monitoring should not feel like playing detective. With the new built-in session simulation, you’re not just checking if your app is available. You’re confirming whether it’s actually working the way users expect.

Imagine you have a robotic agent as a virtual user that repeats your most important workflows all day and every day; flagging issues before they impact real people.

Final Thoughts

With version 7.5, eG Enterprise delivers more than just an upgrade. This native full session simulation is easy to use, deeply integrated, and incredibly impactful. It fills a key gap in monitoring!

Do you want to see it in action? Reach out to schedule a demo or try it out in your environment. You might wonder how you monitored all the while without it.