The success of any IT initiative today is tied to the end user experience. If the user experience is poor, in the best case, efficiencies and productivity will drop, users will complain, help desk tickets will increase, and the IT team will scramble to solve problems in response. In the worst...
If you are considering a Citrix migration, it is very likely that one or more of needs is driving your decision making. Your Citrix licenses are about to expire and you are concerned about losing access to Citrix support It is time to move from a less secure messaging, email or collaboration...
How eG Enterprise Helps Triage Complex IT Problems One of the most common and yet difficult things for any admin to accomplish is to trouble shoot end user “slow-time” issues. Application, database, network and server unresponsiveness or “slow-time” negatively affects enterprise...
A couple of application deployment and usage trends are causing interesting performance monitoring challenges in Citrix infrastructures: Citrix XenApp and XenDesktop are used to host client applications that users access through thin clients. With a lot of the corporate portals and intranet...
Many thanks to Mr. Jacob Ackerman, Director of Information Technology at Horizon Business Services for taking the time to write about his experiences with the eG Innovations software and services. We value every one of our customer relationships and it is accolades like these that motivate us to...