A quick overview of troubleshooting and monitoring Citrix Delivery Controllers. Delivery Controller issues are often the root cause of failed or slow logons within a Citrix environment and different types of connection failures – user connection failures, machine failures, unregistered desktops can all be tracked from the DCs.
Citrix environments pose unique and interesting challenges for IT admins. This blog post reviews best practices for detecting and troubleshooting Citrix user complaints quickly and efficiently.
Are Citrix admins aware of the importance of getting metrics about Domain Controllers? Because many EUC monitoring tools fail to monitor them. If you are an eG Enterprise user wondering if the link between the VDA/VDI and the Domain Controller (DC) is slow, all you need to do is pop open your real-user session data for the user with an issue and you will be able to see key metrics...
Defining the User Experience for Citrix/VDI The success of any IT initiative today is tied to the end user experience. If the user experience is poor, in the best case, efficiencies and productivity will drop, users will complain, help desk tickets will increase, and the IT team will scramble to...
If you are considering a Citrix migration, it is very likely that one or more of needs is driving your decision making. Your Citrix licenses are about to expire and you are concerned about losing access to Citrix support It is time to move from a less secure messaging, email or collaboration...
Quickly Triage Complex Server and IT Problems One of the most common and yet difficult things for any admin to accomplish is to trouble shoot end user “slow-time” issues. Application, database, network and server unresponsiveness or “slow-time” negatively affects enterprise...
Enhanced Monitoring in Citrix Infrastructures A couple of application deployment and usage trends are causing interesting performance monitoring challenges in Citrix infrastructures: Citrix XenApp and XenDesktop are used to host client applications that users access through thin clients. With a...
Many thanks to Mr. Jacob Ackerman, Director of Information Technology at Horizon Business Services for taking the time to write about his experiences with the eG Innovations software and services. We value every one of our customer relationships and it is accolades like these that motivate us to...