SAN Performance Monitoring

What is a SAN? A Storage Area Network (SAN) is a specialized, high-speed network that provides block-level network access to storage. SANs are typically composed of hosts, switches, storage elements, and storage devices that are interconnected using a variety of technologies, topologies, and...

Embedded Analytics for IT

When we hear the term ‘embedded analytics’, most people think of business intelligence. Read this blog to learn about what embedded analytics for IT is all about.

Synthetic Monitoring of Amazon WorkSpaces

AWS WorkSpaces are being used by organizations to deploy virtual desktops quickly and easily in the cloud. In this blog, we discuss how simulation techniques can be used to track the performance of AWS WorkSpace 24x7, from a user perspective.

The Digital Workspace Monitoring Journey

Digital workspaces have been getting more attention in the last year as most organizations had to support Work From Home. Read this blog to learn about eG Innovations journey in the digital workspace landscape - how it started, what we have done, and where we are heading.

Many Moving Parts of Managing End User Experience

The Many Moving Parts of Managing the End User Experience

User experiencei is the process of enhancing user satisfaction by improving the usability, accessibility, and intuitiveness provided in the interaction between the user and the product; and there are many moving parts to making sure this happens. Digital business processes today are underpinned...

The Infotoxification of IT

Alert Fatigue

Too Many Alerts and What You Can Do About It I read an interesting report from the Citrix Technology Office which used the term “infotoxification”: People today are expected to filter, understand and act upon an enormous mountain of data. Consequently they are overwhelmed; they are...

Monitoring is Not Just Diagnosis

IT Performance Monitoring Is Not Just About Diagnosis

Monitoring is one of the most critical aspects of IT administration and management. Various means can be adopted for performance monitoring — many administrators use a commercial monitoring solution, others rely on open source tools (e.g., Nagios, Zabbix, etc.), while some others develop and...

The Real Cost of Downtime and Slow-time within the Enterprise

CIOs have a fiduciary duty to ensure the organization they serve has viable future ready solutions for capacity planning, infrastructure management, performance monitoring, measurement of KPIs, downtime prevention and helpdesk resolution. End users have a different perspective, they judge their...