IT Performance Monitoring Insights
Get tips, tricks and best practices for IT troubleshooting,
performance tuning and optimizations
What is Real User Monitoring (RUM)? Detailed Guide with Use Cases and Benefits
Real user monitoring is a mission-critical tool that can help you detect web application failures and bottlenecks before customers notice them. This detailed guide with checklists and use cases will help you with a solid grounding on the why, what, and how of RUM.
Dissecting Customer Experience
Why Digital Performance Management is Essential to IT Transformation With all the buzz surrounding user experience these days, I thought it might be worthwhile to start “at 50,000 feet” and dissect user experience into its component parts and see what all the fuss is about. User experience (UX) is somewhat different than customer experience (CX). Customer...
Synthetic Monitoring vs. Real User Monitoring
The Importance of Digital Experience Monitoring It is no longer sufficient for IT operations teams to monitor resources like CPU, memory and disk utilization. The success of any IT initiative these days is measured based on user experience. Irrespective of the type of application in question – whether email, Citrix/VDI, SAP, web application –...
Synthetic APM – Application Performance Monitoring
Synthetic APM is a Key Component of an effective Application Performance Monitoring Strategy As businesses have become increasingly reliant on IT, monitoring the end-user experience has become paramount. Whether applications are web-based, client-server (i.e., thick clients), or use thin client technologies (using technologies like Citrix...