CIOs have a fiduciary duty to ensure the organization they serve has viable future ready solutions for capacity planning, infrastructure management, performance monitoring, measurement of KPIs, downtime prevention and helpdesk resolution. End users have a different perspective, they judge their...
How eG Enterprise Helps Triage Complex IT Problems One of the most common and yet difficult things for any admin to accomplish is to trouble shoot end user “slow-time” issues. Application, database, network and server unresponsiveness or “slow-time” negatively affects enterprise...
According to the Gartner study “Bring Your Own Device: The Facts and the Future” by the year 2017 half of all businesses will require employees to bring their own device. It saves the business money, users are more productive while on-the-go and they may even receive reimbursement for part or...