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Client Session Simulation with eG Enterprise

Comprehensive simulation sessions for proactive problem diagnosis and troubleshooting

Measure User Experience for Any Application, Proactively

User Experience for Any Application, Proactively

Businesses expect seamless user experience and productivity. By monitoring the end-user experience continuously, IT managers will be alerted when users experience poor performance, slowdowns, or outages. A popular way to monitor user experience is using software robots to simulate users accessing the application.

The results of periodic simulation highlight whether the application is working well and its responsiveness. By checking the status of your application performance even when no users are actively accessing, simulation of user sessions provides proactive indicators of potential problems. Using the results of the simulation, administrators can easily identify what affects user logon experience: credential authentication, application enumeration, application launch, etc.

Client Session Simulation with eG Enterprise

Full Session Simulation from eG Enterprise V7

eG Enterprise embeds the ability to monitor real user sessions as well as simulated sessions. For simulating thick clients or thin clients, eG Enterprise uses a recording and playback engine that relies on optical character recognition (OCR) technology. The recording phase creates a script that includes what mouse clicks or keystroke actions are performed, which area of the display needs to be checked for validity of the response, etc.

  • Test any type of application, from any location
  • Collect factual metrics about session performance and user experience, and identify issues proactively
  • Playback from different global or remote endpoints to compare performance locations
  • Establish benchmarks for session performance - which can then be used as baselines to compare against real user monitoring metrics

We have no more frustrations because now we know where the problem is, and the root cause of issues is detected in minutes. With the eG Enterprise performance monitoring suite we deliver a robust and reliable environment that guarantees maximum uptime and user satisfaction.

Wilfried Landsheer
Director, Systemat Digital Hub

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Benefits

Why eG? One Monitor to Manage All of IT.

eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.

Mike Montano
Senior Manager, Allscripts

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