Increased uptime and lower mean time to repair are critical to ensuring that IT infrastructures deliver a high quality of service to users. Towards this end, eG Enterprise embeds an optional auto-correction capability that enables eG agents to automatically correct problems in the environment, as soon as they occur. With this capability, as and when an abnormal situation is detected, an eG agent can initiate corrective actions automatically to resolve the problem. Automatic correction without the need for manual intervention by IT operations staff reduces service downtime and improves operational efficiency.
By default, the auto-correction capability is available in eG Enterprise for the Processes running measure of Processes Test, and the Service availability measure of WindowsServices Test. The sections that follow explain how to enable the auto-correction capability of ProcessTest and WinServiceTest.