Login Details Test

For every type of session (HDX and RDP) that is established on the broker, this test reports the total number of new sessions and the count of sessions that are logging out.

Target of the test : A Citrix Delivery Controller 7.x

Agent deploying the test : An internal agent

Outputs of the test : One set of results for each type of session on the broker.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.


The IP address of the host for which this test is to be configured.


Refers to the port at which the specified host listens to.


In order to monitor the target Delivery Controller 7, eG requires a special user with the following privileges;

  • The All scope and read-only privileges
  • The Allow log on locally security privilege on the Delivery Controller host

The steps for assigning such privileges to a user are discussed in the Pre-requisites for monitoring the Citrix Delivery Controller 7.x. Specify the name of such a user, here.


Specify the password for the user specified in the Username text box, here.

Confirm Password

Confirm the Password by retyping it here.


Here, specify the domain to which the user specified in the Username text box belongs to.

Report by Machine Type

By default, this flag is set to Yes indicating that the  individual descriptors of this test - i.e., the delivery groups- are classified based on their machine type; in other words, the delivery groups will be listed either under Server OS Machines or Desktop OS Machines based on their machine type. If you do not want to group the delivery groups based on their machine types, set this flag to No.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Current sessions

Indicates the current number of user sessions of this type on the controller.


This count includes both the currently active sessions and inactive sessions. To know which sessions are active and which are inactive, use the detailed diagnosis of this measure.

New sessions

Indicates the number of sessions of this type that have been established newly on the broker.


A consistent zero value could indicate a connection issue.

Percent new sessions

Indicates the percentage of current sessions of this type that were established on the broker during the last measurement period.



Sessions logging out

Indicates the number of sessions of this type that logged out of the broker.


If all the current sessions suddenly log out, it indicates a problem condition that requires investigation. The detailed diagnosis of this measure lists the sessions that were logged out.

To determine the details of the currently active sessions, use the detailed diagnosis of the Current sessions measure.

Figure 1 : The detailed diagnosis of the Current sessions measure

The detailed diagnosis of the Sessions logging out measure lists the sessions that were logged out.

Figure 2 : The detailed diagnosis of the Sessions logging out measure