XM Device Sessions Test

At any given point in time, for each session state, administrators should be able to tell the number and names of devices connected to the XenMobile server, as this is not only a good measure of the current session load of the XenMobile server, but also points to the devices that are in that particular session state for a prolonged time. The XM Device Sessions test helps you in this regard. For each auto-discovered session state, this test indicates the current load on the XenMobile server by reporting the count of devices currently connected to the XenMobile server. The device IDs are also revealed as part of detailed diagnosis.


This test will not report metrics for Citrix XenMobile 10.5, 10.6 and 10.7 versions.

Target of the test : A Citrix XenMobile

Agent deploying the test : A remote agent

Outputs of the test : One set of results for the each session state of the XenMobile server being monitored.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.


The host for which the test is to be configured.


The port at which the specified host listens. By default, this is 4443.

Username and Password

Specify the credentials of a XenMobile user with Administrator privileges.

Confirm Password

Confirm the password by retyping it here.


Indicate whether/not the XenMobile server is SSL-enabled. By default, this flag is set to Yes.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Number of devices

Indicates the number of devices that are currently in this session state.


This measure is a good indicator of the current session load on the server.

The detailed diagnosis of the Number of devices measure indicates which devices are currently connected to the server.

Screen Clipping

Figure 1 : The detailed diagnosis of the Number of devices measure