Device Status - Chrome OS Test

Administrators should an eye on the Chromebooks (devices) in the target Google Chromebooks group, so that sudden/unexpected spikes in the count of removed/non-synchronized Chromebooks can be detected and the reasons investigated. Also, by closely monitoring these devices at regular intervals, administrators can identify the devices that are with outdated OS and identify those devices that are recently added to the group. Also, the devices that are in state other than the active status should also be tracked at periodic intervals so that the device in different state can be identified proactively. Administrators can use the Device Status - Chrome OS test to do the above-mentioned checks.

This test reveals the devices that are currently active in the target Google Chromebooks Group at any given point in time. This test also reports the count of devices that have synchronized and not-synchronized in the last 24 hours. This way, this test points to the non-synchronization among the devices in the group. Moreover, the test reveals the number of devices that have not updated their OS in the last 30 days, so that administrators can accurately identify those devices with outdated OS and can take steps to update the devices with the latest updates as early as possible.

Target of the Test : Google Chromebooks Group

Agent deploying the test: A remote agent

Output of the test: One set of results the target Google Chromebooks Group

Configurable parameters for the test
Parameters	Description
Test Period	How often should the test be executed. By default, this is set to 5 minutes.
Host	The host for which the test is to be configured.
Customer ID	To enable the eG agent to communicate to the devices managed by the target Google Chromebooks Group within the Google Workspace console and make REST API calls to collect metrics, the tests should be configured with the customer ID. To know how to obtain the customer ID mapped to the organization to which the target Google Chromebooks Group is mapped fron the Google Workspace console, refer to How does eG Enterprise Monitor Google Chromebooks Group? topic.
Private Keyfile Name	To connect to the Google Chromebooks Group, the eG agent requires a private key of a service account with Compute Viewer, Monitoring Viewer, and Cloud Asset Viewer roles in the target project. If a service account pre-exists in the project, then you can download the private key as a JSON file. Save this JSON file in the <eG_Install_Dir>/agent/lib folder and provide the name of that file against this parameter. However, if no such service account pre-exists, you will have to create one for monitoring the project. To know how to create a service account and download its private key, refer to How does eG Enterprise Monitor Google Chromebooks Group? topic.
Proxy Host and Proxy Port	In some environments, all communication with the Google Chromebooks Group be routed through a proxy server. In such environments, you should make sure that the eG agent connects to the devices in the group via the proxy server and collects metrics. To enable metrics collection via a proxy, specify the IP address of the proxy server and the port at which the server listens against the Proxy Host and Proxy Port parameters. By default, these parameters are set to none, indicating that the eG agent is not configured to communicate via a proxy, by default.
Proxy Username, Proxy Password and Confirm Password	If the proxy server requires authentication, then, specify a valid proxy user name and password in the Proxy Username and Proxy Password parameters, respectively. Then, confirm the password by retyping it in the Confirm Password text box.
Detailed Diagnosis	To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled: The eG manager license should allow the detailed diagnosis capability Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

Measures made by the test
Measurement	Description	Measurement Unit	Interpretation
Total devices	Indicates the total number of devices in the target Google Chromebook group.	Number
Active devices	Indicates the number of devices that are currently active in the target Google Chromebook group.	Number
Devices in other status	Indicates the number of devices that are in other state in the target Google Chromebook group.	Number
Devices in sync in the last 24 hours	Indicates the number of devices that have synchronized in the last 24 hours.	Number
Devices not in sync in the last 24 hrs	Indicates the number of devices that have not synchronized in the last 24 hours.	Number	The detailed diagnosis of this measure reveals the names of devices that have not synchronized and the time stamp at which the devices were synchronized last.
Devices with OS updated in the last 30 days	Indicates the number of devices that have updated their OS in the last 30 days.	Number
Devices with OS not updated in the last 30 days	Indicates the number of devices that have not updated their OS in the last 30 days.	Number	The detailed diagnosis of this measure reveals the names of devices that have not updated their OS and the time stamp at which the devices were updated last.
Added devices	Indicates the number of devices that were recently added in the Google Chromebook group.	Number
Removed devices	Indicates the number of devices that were recently deleted from the Google Chromebook group.	Number