Horizon Local Cluster/Pod Health Test

The Local Horizon Connection Server refers to the primary connection server in a Horizon Pod. This server is typically responsible for handling user connections, authentication, and session brokering within the local pod where it resides. The Local Horizon Connection Server manages requests from users connecting from within the same data center or geographical region. In a multi-pod setup, the Local Horizon Connection Server is the main point of contact for users accessing desktops or applications hosted in that specific pod.

If the Local Horizon Connection Server is not responding or is error-prone or if the endpoint of the connection server is not enabled, then, users may not be able to access the desktops or applications hosted in the Horizon pod. If this issue prolongs, then, the user experience may deteriorate drastically. To ensure satisfactory user experience, it is necessary to proactively track issues pertaining to the Local Horizon Connection Server. The Horizon Local Cluster/ Pod Health test helps administrators in this regard!

For each Local Horizon Connection server configured on the Omnissa Horizon Cluster/Pod, this test reports the status and also identifies whether/not the endpoint is enabled. Using this test, administrators can identify the type of certificate used by the connection server - is it the default certificate? or public certificate? In addition, this test also throws light on the status of backup taken from each connection server to the LDAP server.

Target of the test : An Omnissa Horizon Cluster/Pod

Agent deploying the test : A remote agent

Outputs of the test : One set of results for each VMware Horizon Connection Server configured on the Omnissa Horizon Cluster/Pod being monitored

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.

Host

The host for which the test is to be configured.

Port

Refers to the port used by the target Omnissa Horizon Cluster/Pod. By default, this is set to NULL.

Connection Server Name

By default, this test connects to every Horizon Connection Server configured in the Omnissa Horizon Cluster/Pod remotely and collects the required metrics. For this, it is necessary to specify valid credentials of the Horizon Connection Servers. To help administrators provide these credentials quickly and easily, the eG administrative interface embeds a special configuration page. To access this page, simply click on the encircled '+' icon that appears alongside this parameter in the test configuration page. To know how to use this special page, refer to Configuring the Omnissa Horizon Connection Servers for Monitoring.

User Name, Password and Confirm Password

By default, this test uses Omnissa Restful APIs to collect the required metrics from the target Omnissa Horizon Cluster/Pod. For this, the eG agent should be configured with read-only user privileges that will allow the agent to communicate with the Horizon Connection Server in a particular domain and extract statistics. Therefore, specify the credentials of the user who is authorized to access the Horizon Connection Server against the User Name, Password and Confirm Password text boxes.

Domain Name

Specify the name of the domain to which the Horizon Connection Server belongs to.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Connection server status

Indicates the status of this connection server.

 

The values that this measure can take and its corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Ok 1
Not responding 2
Unknown 3
Error 4

Note:

By default, this measure reports the above-mentioned Measure Values to indicate the status of each connection server. However, the graph of this measure will represent the same using the numeric equivalents only i.e., 1 to 4.

Use the detailed diagnosis of this measure to identify the version and build number of the connection server.

Is default certificate?

Indicates whether/not the certificate of this connection server is the default certificate.

 

The values that this measure can take and its corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the above-mentioned Measure Values to indicate whether/not the certificate of each connection server is the default certificate. However, the graph of this measure will represent the same using the numeric equivalents only i.e., 0 or 1.

Are you using a public certificate?

Indicates whether/not this connection server uses a public certificate.

 

The values that this measure can take and its corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the above-mentioned Measure Values to indicate whether/not each connection server uses a public certificate. However, the graph of this measure will represent the same using the numeric equivalents only i.e., 0 or 1.

Use the detailed diagnosis of this measure to figure out the Message that elaborates on the certificate.

TLS certificate expiry days

Indicates the number of days that are left for the TLS certificate of this connection server to expire.

 

The value of this measure is reported in terms of Years, Months, Days, Hours and Minutes.

The detailed diagnosis of this measure lists the start date and end date of the TLS certificate upto which the certificate is valid.

Total connections

Indicates the total number of connections established by this connection server.

Number

 

Is endpoint enabled?

Indicates whether/not an endpoint is enabled on this connection server.

 

The values that this measure can take and its corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Yes 1
No 0

Note:

By default, this measure reports the above-mentioned Measure Values to indicate whether/not an endpoint is enabled on each connection server. However, the graph of this measure will represent the same using the numeric equivalents only i.e., 0 or 1.

Active global desktop entitlements

Indicates the number of global desktop entitlements that are active on this connection server.

Number

 

Active global application entitlements

Indicates the number of global application entitlements provisioned from this connection server.

Number

 

LDAP backup status

Indicates the current status of backup taken from this connection server to the LDAP server.

 

The values that this measure can take and its corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
Ok 1
Diskfull 2
UnableCreateDir 3
ViewComposer backup failed 4
Unknown 5

Note:

By default, this measure reports the above-mentioned Measure Values to indicate the current status of backup taken from each connection server to the LDAP server. However, the graph of this measure will represent the same using the numeric equivalents only i.e., 1 to 5.

Use the detailed diagnosis of this measure to figure out further details on the backup frequency, location of the backup, maximum number of backups etc.

Is LDAP backup in progress?

Indicates whether/not backup from this connection server is in progress to an LDAP server.

 

The values that this measure can take and its corresponding numeric values are discussed in the table below:

Measure Value Numeric Value
True 1
False 0

Note:

By default, this measure reports the above-mentioned Measure Values to whether/not backup from each connection server is in progress to an LDAP server. However, the graph of this measure will represent the same using the numeric equivalents only i.e., 0 or 1.

The detailed diagnosis of the LDAP backup status measure lists further details on the backup frequency, location of the backup, maximum number of backups etc.

LDAPBackupStatusDD

Figure 1 : The detailed diagnosis of the LDAP backup status measure