Disk Activity - OS Test

This test reports statistics pertaining to the input/output utilization of each disk on a guest.

Target of the test : An ESX server host

Agent deploying the test : A remote agent

Outputs of the test : One set of results for every combination of virtual_guest:disk_partition or guest_user:disk_partition.

Configurable parameters for the test:
Parameter Description

Test Period

How often should the test be executed

Host

The host for which the test is to be configured

Port

The port at which the specified HOST listens. By default, this is NULL.

ESX User and ESX Password

In order to enable the test to extract the desired metrics from a target ESX server, you need to configure the test with an ESX USER and ESX PASSWORD. The user credentials to be passed here depend upon the mechanism used by the eG agent for auto-discovering the VMs on the target vSphere server and monitoring the server and its VMs. These discovery/monitoring methodologies and their corresponding configuration requirements have been discussed hereunder:

  • Discovering and monitoring by directly connecting to the target vSphere server: Starting with ESX server 3.0, a VMware ESX server offers a web service interface using which the eG agent discovers the guest operating systems on a physical ESX host. The VMware VI SDK is used by the agent to implement the web services interface. To use this interface for discovering the VMs and for monitoring, the eG agent should directly connect to the monitored vSphere/ESX server as an ESX USER with root privileges. However, if, owing to security constraints, you cannot use root user permissions, you can alternatively configure the tests with the credentials of a user who has been assigned the following permissions:

    • Diagnostics

    • TerminateSession

    To see how you can create such a user on the ESX server, refer to theCreating a Special Role on an ESX Server and Assigning the Role to a New User topic

  • Discovering and monitoring using vCenter: By default, the eG agent connects to each ESX server and discovers the VMs executing on it. While this approach scales well, it requires additional configuration for each server being monitored. For example, separate user accounts may need to be created on each server for accessing VM details. While monitoring large virtualized installations however, the agents can be optionally configured to perform guest discovery using the VM information already available in vCenter. The same vCenter can also be used to monitor the vSphere server and its VMs. In this case therefore, the ESX USER and ESX PASSWORD that you specify should be that of an Administrator or Virtual Machine Administrator in vCenter. However, if, owing to security constraints, you prefer not to use the credentials of such users, then, you can create a special role on vCenter with the following privileges:

    • Diagnostics

    • Change settings

    • View and stop sessions

    To know how to grant the above-mentioned permissions to a vCenter user, refer to Creating a Special Role on vCenter and Assigning the Role to a New User .

    If the ESX server for which this test is being configured had been discovered via vCenter, then the eG manager automatically populates the ESX USERand ESX PASSWORD text boxes with the vCenter user credentials using which the ESX discovery was performed.

Confirm Password

Confirm the specified ESX PASSWORD by retyping it here.

SSL

By default, the ESX server is SSL-enabled. Accordingly, the SSL flag is set to Yes by default. This indicates that the eG agent will communicate with the ESX server via HTTPS by default. On the other hand, if the eG agent has been configured to use the VMPerl API or CLI for monitoring (i.e., if the ESX USER parameter is set to none), then the status of the SSL flag is irrelevant.

Like the ESX sever, the vCenter is also SSL-enabled by default. If you have chosen to use the vCenter for monitoring all the ESX servers in your environment, then you have to set the SSL flag to Yes.

Webport

By default, in most virtualized environments, the ESX server and vCenter listen on port 80 (if not SSL-enabled) or on port 443 (if SSL-enabled). This implies that while monitoring an SSL-enabled ESX server directly, the eG agent, by default, connects to port 443 of the ESX server to pull out metrics, and while monitoring a non-SSL-enabled ESX server, the eG agent connects to port 80. Similarly, while monitoring an ESX server via an SSL-enabled vCenter, the eG agent connects to port 443 of vCenter to pull out the metrics, and while monitoring via a non-SSL-enabled vCenter, the eG agent connects to port 80 of vCenter. Accordingly, the WEBPORT parameter is set to 80 or 443 depending upon the status of the SSL flag.  In some environments however, the default ports 80 or 443 might not apply. In such a case, against the WEBPORT parameter, you can specify the exact port at which the ESX server or vCenter in your environment listens so that the eG agent communicates with that port.

Virtual Center

If the eG manager had discovered the target ESX server by connecting to vCenter, then the IP address of the vCenter server used for discovering this ESX server would be automatically displayed against the VIRTUAL CENTER parameter; similarly, the ESX USER and ESX PASSWORD text boxes will be automatically populated with the vCenter user credentials, using which ESX discovery was performed.

If this ESX server has not been discovered using vCenter, but you still want to discover the guests on the ESX server via vCenter, then select the IP address of the vCenter host that you wish to use for guest discovery from the VIRTUAL CENTER list. By default, this list is populated with the IP address of all vCenter hosts that were added to the eG Enterprise system at the time of discovery. Upon selection, the ESX USERand ESX PASSWORD that were pre-configured for that vCenter server will be automatically displayed against the respective text boxes.

On the other hand, if the IP address of the vCenter server of interest to you is not available in the list, then, you can add the details of the vCenter server on-the-fly, by selecting the Other option from the VIRTUAL CENTER list. This will invoke the ADD VCENTER SERVER DETAILS page. Refer to Adding the Details of a vCenter Server for VM Discoverysection to know how to add a vCenter server using this page. Once the vCenter server is added, its IP address, ESX USER, and ESX PASSWORD will be displayed against the corresponding text boxes.

On the other hand, if you want the eG agent to behave in the default manner -i.e., communicate with each ESX server for monitoring and VM information - then set the VIRTUAL CENTER parameter to ‘none’.

Exclude VMs

Administrators of some virtualized environments may not want to monitor some of their less-critical VMs - for instance, VM templates - both from ‘outside’ and from ‘inside’. The eG agent in this case can be configured to completely exclude such VMs from its monitoring purview. To achieve this, provide a comma-separated list of VMs to be excluded from monitoring in the EXCLUDE VMS text box. Instead of VMs, VM name patterns can also be provided here in a comma-separated list. For example, your exclude vms specification can be: *xp,*lin*,win*,vista. Here, the * (asterisk) is used to denote leading and trailing spaces (as the case may be). By default, this parameter is set to none indicating that the eG agent obtains the inside and outside views of all VMs on a virtual host by default. By providing a comma-separated list of VMs/VM name patterns in the EXCLUDE VMS text box, you can make sure the eG agent stops collecting ‘inside’ and ‘outside’ view metrics for a configured set of VMs.

Ignore VMs Inside View

Administrators of some high security VMware environments might not have permissions to internally monitor one/more VMs. The eG agent can be configured to not obtain the ‘inside view’ of such ‘inaccessible’ VMs using the IGNORE VMS INSIDE VIEW parameter. Against this parameter, you can provide a comma-separated list of VM names, or VM name patterns, for which the inside view need not be obtained. For instance, your IGNORE VMS INSIDE VIEW specification can be: *xp,*lin*,win*,vista. Here, the * (asterisk) is used to denote leading and trailing spaces (as the case may be). By default, this parameter is set to none indicating that the eG agent obtains the inside view of all VMs on an ESX host by default.

Note:

While performing VM discovery, the eG agent will not discover the operating system of the VMs configured in the IGNORE VMS INSIDE VIEW text box.

Ignore WINNT

By default, the eG agent does not support the inside view for VMs executing on Windows NT operating systems. Accordingly, the IGNORE WINNT flag is set to Yes by default.

Inside view using

By default, this test obtains the “inside view” of VMs using the eG VM Agent. Accordingly, the inside view using flag to eG VM Agent by default. The eG VM Agent is a piece of software, which should be installed on every VM on a hypervisor. Every time the eG agent runs this test, it uses the eG VM Agent to pull relevant 'inside view' metrics from each VM. Once the metrics are collected, the eG agent then communicates with each VM agent and pulls these metrics, without requiring administrator privileges. Refer to Configuring the Remote Agent to Obtain the Inside View of VMs for more details on the eG VM Agent.

Domain, Admin User, and Admin Password, and Confirm Password

By default, these parameters are set to none. This is because, by default, the eG agent collects 'inside view' metrics using the eG VM agent on each VM. Domain administrator privileges need not be granted to the eG agent if it uses this default approach to obtain the 'inside view' of Windows VMs.

Exclude IP

Typically, when performing VM discovery, the eG agent automatically discovers the operating system on which every VM runs, and all the IP addresses that each VM supports. If two are more VMs on a target vSphere server are in a VM cluster, then the eG agent will also auto-discover the cluster IP address. Since the cluster IP address is shared by all VMs in the cluster, this IP address will be in the discovery list of every VM in the cluster. In this case, if the eG agent attempts to obtain the 'inside view' of each VM in a cluster using their cluster IP address, incorrect metrics may be reported sometimes. To avoid this, you may want to instruct the eG agent to not use the cluster IP address when collecting 'inside view' metrics. For this, specify a comma-separated list of cluster IP addresses to be excluded in the EXCLUDE IP text box.

Report By User

This flag is set to Yes by default. The value of this flag cannot be changed. This implies that the virtual machines in VDI environments will always be identified using the login name of the user. In other words, in VDI environments, this test will, by default, report measures for every username_on_virtualmachinename.

Report Powered OS

This flag becomes relevant only if the REPORT BY USERflag is set to ‘Yes’

If the REPORT POWERED OS flag is set to Yes (which is the default setting), then this test will report measures for even those VMs that do not have any users logged in currently. Such guests will be identified by their virtualmachine name and not by the username_on_virtualmachinename. On the other hand, if the REPORT POWERED OS flag is set to No, then this test will not report measures for those VMs to which no users are logged in currently.

Use SUDO

This parameter is of significance to Linux and Solaris VMs only. By default, the USE SUDO parameter is set to No. This indicates that, by default, this test will report the detailed diagnosis for the Percent virtual disk busy measure of each disk partition being monitored by executing the /usr/bin/iotop command or /usr/sbin/iotop command. However, in some highly secure virtualized environments, this command cannot be executed directly on a Linux. In such cases, set this parameter to Yes. This will enable the eG agent to execute the sudo/usr/bin/iotop command or sudo/usr/sbin/iotop  and retrieve the detailed diagnosis of the Percent virtual disk busy measure.

Use IOTOP

The Disk Activity – OS test uses the iotop command to collect detailed diagnostics on disk activity from Linux VMs. By default, this flag is set to No, indicating that the test will not use the iotop command – this in turn implies that this test will not report detailed diagnostics for Linux VMs by default. If you want the test to report detailed metrics on disk activity on Linux VMs, set this flag to Yes.

Disk Busy In Percent

By default, this parameter is set to 25. This means that, by default, detailed diagnostics will be reported only if the Percent virtual disk busy measure reports a value that is equal to or greater than 25% for a disk partition. You can override this default behavior by changing the value of this measure.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

Detailed Diagnosis

To make diagnosis more efficient and accurate, eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability

  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Percent virtual disk busy:

Indicates the percentage of elapsed time during which the disk is busy processing requests (i.e., reads or writes).

Percent

Comparing the percentage of time that the different disks are busy, an administrator can determine whether load is properly balanced across the different disks.

Percent reads from virtual disk:

Indicates the percentage of elapsed time that the selected disk drive is busy servicing read requests.

Percent

 

Percent writes to virtual disk:

Indicates the percentage of elapsed time that the selected disk drive is busy servicing write requests.

Percent

 

Virtual disk read time:

Indicates the average time in seconds of a read of data from the disk.

Secs

 

Virtual disk write time:

Indicates the average time in seconds of a write of data from the disk.

Secs

 

Avg. queue for virtual disk:

Indicates the average number of both read and write requests that were queued for the selected disk during the sample interval.

Number

 

Current queue for virtual disk:

The number of requests outstanding on the disk at the time the performance data is collected.

Number

This measure includes requests in service at the time of the snapshot. This is an instantaneous length, not an average over the time interval. Multi-spindle disk devices can have multiple requests active at one time, but other concurrent requests are awaiting service. This counter might reflect a transitory high or low queue length, but if there is a sustained load on the disk drive, it is likely that this will be consistently high. Requests experience delays proportional to the length of this queue minus the number of spindles on the disks. This difference should average less than two for good performance.

Reads from virtual disk:

Indicates the number of reads happening on a logical disk per second.

Reads/Sec

A dramatic increase in this value may be indicative of an I/O bottleneck on the guest.

Data reads from virtual disk:

Indicates the rate at which bytes are transferred from the disk during read operations.

KB/Sec

A very high value indicates an I/O bottleneck on the guest.

Writes to virtual disk:

Indicates the number of writes happening on a local disk per second.

Writes/Sec

A dramatic increase in this value may be indicative of an I/O bottleneck on the guest.

Data writes to virtual disk:

Indicates the rate at which bytes are transferred from the disk during write operations.

KB/Sec

A very high value indicates an I/O bottleneck on the guest.

Disk service time:

Indicates the average time that this disk took to service each transfer request ( i.e., the average I/O operation time)

Secs

A sudden rise in the value of this measure can be attributed to a large amount of information being input or output. A consistent increase however, could indicate an I/O processing bottleneck.

Disk queue time:

Indicates the average time that transfer requests waited idly on queue for this disk.

Secs

Ideally, the value of this measure should be low.

Disk I/O time:

Indicates the average time taken for read and write operations of this disk.

Secs

The value of this measure is the sum of the values of the Disk service time and Disk queue time measures.

A consistent increase in the value of this measure could indicate a latency in I/O processing.

Avg IO read size:

Indicates the average number of bytes transferred from disk during read operations.

KB

Larger I/Os tend to have higher latency (for example, BACKUP/RESTORE operations issue 1 MB transfers by default).

These measures are reported for Windows VMs only.

Avg IO write size:

Indicates the average number of bytes transferred into disk during write operations.

KB

Split IO:

Reports the rate at which the operating system divides I/O requests to the disk into multiple requests.

Splits/Sec

A split I/O request might occur if the program requests data in a size that is too large to fit into a single request or if the disk is fragmented. Factors that influence the size of an I/O request can include application design, the file system, or drivers. A high rate of split I/O might not, in itself, represent a problem. However, on single-disk systems, a high rate for this counter tends to indicate disk fragmentation.

This measure is reported for Windows VMs only.

The detailed diagnosis of the Percent virtual disk busy measure, if enabled, provides information such as the Process IDs executing on the disk, the Process names, the rate at which I/O read and write requests were issued by each of the processes, and the rate at which data was read from and written into the disk by each of the processes. In the event of excessive disk activity, the details provided in the detailed diagnosis page will enable users to figure out which process is performing the I/O operation that is keeping the disk busy. The detailed diagnosis for this test is available for Windows guests only, and not Linux guests.

Figure 1 : The detailed diagnosis of the Percent virtual busy measure