IT Performance Monitoring Insights

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Interview – “From SAP to VDI… Next: Public Sector and IDC” Bumsik Jung, Sales Director, eG Innovations
eG Enterprise

Interview – “From SAP to VDI… Next: Public Sector and IDC” Bumsik Jung, Sales Director, eG Innovations

eG Enterprise, eG Innovations’ observability solution, is remarkably versatile—so much so that it can be challenging to explain concisely. The very strength that makes it unique—comprehensive visibility spanning everything from hardware infrastructure and low-level software...
Brian Cheon
by Brian Cheon
January 8, 2026
What is DEX? And Why DEX is Important
Digital Workspace Monitoring

What is DEX? And Why DEX is Important

Learn about what Digital Employee Experience (DEX) is and why it matters to both IT teams and the wider organization for supporting modern and hybrid work patterns.
Rachel Berry
by Rachel Berry
December 18, 2025
Amazon AppStream 2.0 Multi-session Service Monitoring
AWS Monitoring

Amazon AppStream 2.0 Multi-session Service Monitoring

In late 2023, Amazon introduced the ability to deliver AppStream 2.0 using Microsoft Windows Server OS rather than the desktop of the OS. This feature enables IT admins to host multiple end-user sessions on a single AppStream 2.0 instance, helping to make better use of instance resources.
Babu Sundaram
by Babu Sundaram
November 27, 2025
The Hidden Cost of Untagged Cloud Resources for SMBs
Cloud Monitoring

The Hidden Cost of Untagged Cloud Resources for SMBs

Learn how to monitor and track untagged cloud resources to improve visibility and accountability of your cloud usage and avoid unnecessary cloud spend.
Babu Sundaram
by Babu Sundaram
November 21, 2025
Interview – “Working at a Technology-Driven, Customer-Centric Company” Byungjoo Lee, Manager, eG Innovations
eG Enterprise

Interview – “Working at a Technology-Driven, Customer-Centric Company” Byungjoo Lee, Manager, eG Innovations

eG Innovations provides engineers with diverse technical experiences within a free-spirited company culture. Although the Korean branch is small in scale, it makes significant contributions to product development through feedback from highly skilled IT clients and is steadily...
Brian Cheon
by Brian Cheon
November 15, 2025
Detecting an AWS Outage and DR Lessons
AWS Monitoring

Detecting an AWS Outage and DR Lessons

Learn how proactive monitoring can detect if AWS is down. Learn how SaaS providers can navigate AWS outages and quantify their SLA adherence when CloudWatch fails.
Karthik G
by Karthik G
November 10, 2025
Interview with Hyunchan Kim, Country Manager: The Story of eG Innovations Korea
eG Enterprise

Interview with Hyunchan Kim, Country Manager: The Story of eG Innovations Korea

In the 1980s, Lotus 1-2-3 dominated office computer screens worldwide. This spreadsheet program became the enterprise standard, and it seemed unlikely that any new software could challenge its market position.

Brian Cheon
by Brian Cheon
October 30, 2025
Scaling Java Web Applications: Choosing Between Microsoft Windows and Linux OS
Java Monitoring

Scaling Java Web Applications: Choosing Between Microsoft Windows and Linux OS

Java is one of the most widely used platforms for supporting web applications. According to RedMonk and TIOBE rankings, Java has consistently remained in the top 4 most popular programming languages worldwide, with millions of developers actively using it. Industry-standard application servers such as WebLogic...
Pandian Ramaiah
by Pandian Ramaiah
October 28, 2025
The Role of IT Monitoring in Certifications Like SOC 2 and ISO 27001
IT Infrastructure Monitoring

The Role of IT Monitoring in Certifications Like SOC 2 and ISO 27001

Organizations are increasingly looking to build quality and security into their systems and services by design, often by the adoption of frameworks, standards and certifications such as SOC 2 Type 2 audits and ISO/IEC 27001.
Karthik G
by Karthik G
October 13, 2025
New Dashboards and Reports for Kubernetes Monitoring
Container Monitoring

New Dashboards and Reports for Kubernetes Monitoring

An introduction to a range of new dashboards and reports for monitoring popular Kubernetes distributions and associated technologies, now available in eG Enterprise v7.5.
Rachel Berry
by Rachel Berry
October 3, 2025
eG Premier Partner Summit 2025
eG Enterprise

eG Premier Partner Summit 2025

This event brought together numerous partner representatives who supply and implement eG Innovations’ AI observability platform for many domestic organizations. Hosted at Gapyeong Benest Birch and Maple Courses, the gathering was marked by a delightful atmosphere that matched the crispness of the autumn weather. Please enjoy the moments captured in the accompanying...
Brian Cheon
by Brian Cheon
September 29, 2025
Reddit to Reality: Top 7 Omnissa Horizon Performance Issues and Fixes
VMware Monitoring

Reddit to Reality: Top 7 Omnissa Horizon Performance Issues and Fixes

Slow logons, laggy VDI sessions, and poor Horizon performance are common pain points IT admins face frequently. When Omnissa Horizon environments slow down, both end-users and IT teams feel the pressure—users grow frustrated while admins struggle to troubleshoot without complete visibility.
Gita Rao Prasad
by Gita Rao Prasad
September 22, 2025
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