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How to Monitor Citrix Remote PC

Ever since the beginning of the COVID-19 pandemic and the resulting lockdowns, working from home has instantly become the primary way of work for most people. Even companies that already had functionality in place to work from home were instantly hit by scalability issues. Many of the existing...

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The Application Performance Monitoring Journey

One of the best parts of our job is enabling you to become the best #ITPerformanceHero that you can be. But behind the scenes, eG Innovations is filled with talented team members who wear their own IT Hero capes. We want to take some time to introduce you to some of the people who make eG...

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Remote Monitoring to Support Employees Working  from  Home

COVID-19 is Stressing the IT System Just Like the Healthcare System The recent COVID-19 outbreak is stressing healthcare systems worldwide. Most countries are looking to “flatten the curve” of new cases in order to allow the sick to be treated without swamping hospitals. There is talk...

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Dissecting Customer Experience

Why Digital Performance Management is Essential to IT Transformation With all the buzz surrounding user experience these days, I thought it might be worthwhile to start “at 50,000 feet” and dissect user experience into its component parts and see what all the fuss is about. User experience...