Many Moving Parts of Managing End User Experience

The Many Moving Parts of Managing the End User Experience

User experiencei is the process of enhancing user satisfaction by improving the usability, accessibility, and intuitiveness provided in the interaction between the user and the product; and there are many moving parts to making sure this happens. Digital business processes today are underpinned...

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The Real Cost of Downtime and Slow-time within the Enterprise

CIOs have a fiduciary duty to ensure the organization they serve has viable future ready solutions for capacity planning, infrastructure management, performance monitoring, measurement of KPIs, downtime prevention and helpdesk resolution. End users have a different perspective, they judge their...

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A Brief Visual Overview of eG Enterprise

Aspen Systems created a nice writeup of the key capabilities and value of eG Innovations for performance monitoring of complex IT environments, and we would like to share it with you:  It’s no secret that there are a lot of moving pieces in today’s virtualized environments. This can bring a...

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Top-10 IT Performance Management Predictions for 2014

In 2014, as organizations look to do more with less, IT performance management will be measured by business value. Organizations are initiating many IT transformation projects to become more nimble, agile and cost-effective. For the success of these projects, organizations will need performance...