What is Synthetic Monitoring? How much does an online retailer lose if their external web marketplace goes down for even a minute? How much productivity is lost when a payroll or other important internal service fails or is extremely slow? The answers are different for each organization, but the costs are significant. In case the services are being accessed by users external to the organization, the cost of downtime or slow time is even higher. 100% uptime is the objective for all companies, but even a small percentage of downtime or slow time can be incredibly expensive and damaging to the organization’s brand. All types of firms, from eCommerce to manufacturing, need an accurate synthetic monitoring system to ensure efficient operations.

Synthetic monitoring tracks simulated user transactions so that problems and issues can be quickly discovered and corrected, ideally before users notice and complain. By proactively monitoring IT services end-to-end, synthetic monitoring delivers insight into the performance of the entire service delivery chain — i.e., every IT infrastructure tier supporting the service. IT managers rely on synthetic monitoring to learn about issues before users call in and can, therefore, proactively correct problems before end users are impacted.

IT Performance Monitoring Insights

Get tips, tricks and best practices for IT troubleshooting,
performance tuning and optimizations

Application Performance Monitoring (APM)

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Application Performance Monitoring (APM)

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Application Performance Monitoring (APM)

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Organizations depend on fully functioning IT systems and processes to attract customers, deliver services and manage internal operations. The operation of these systems and processes directly impacts the business and reputation of each organization. Ensuring that all IT systems and processes are fully functional 24×7 is a key component of any organization’s IT...

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Application Performance Monitoring (APM)

eG Enterprise APM Wins ‘Great User Experience Award’ on an Independent Review Platform for B2B Solutions

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End-to-End Monitoring (E2E)

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Citrix Monitoring

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IT Performance Monitoring Insights

Get tips, tricks and best practices for IT troubleshooting, performance tuning and optimizations

DEX vs. DEM – What is Digital Employee Experience (DEX) and how does it differ from Digital Experience Monitoring (DEM)?

Performance Ratings and Experience Scores for Meaningful Alerting and Rapid Observability

There’s power in your data – 5 Secrets to solving Citrix Problems

Synthetic and Proactive User Experience Monitoring for Web Applications

Digital Experience Monitoring Strategy

What is Synthetic Monitoring?

eG Enterprise APM Wins ‘Great User Experience Award’ on an Independent Review Platform for B2B Solutions

The Many Moving Parts of Managing the End User Experience

It’s All About the User: Monitoring User Experience for Citrix/VDI

Get tips, tricks and best practices for IT troubleshooting,
performance tuning and optimizations