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Enterprise applications like SAP, Siebel, and PeopleSoft are business critical. Slow or poor performance of these applications can result in revenue loss for businesses, unhappy users, and lost productivity.
eG Enterprise Universal Insight helps operations teams assure the performance of enterprise applications. By monitoring, analyzing, and correlating the performance of every tier that supports the application, it helps organizations proactively detect and fix issues. Empirical data helps architects optimize and right-size their applications for maximal performance and utilization.
Enterprise applications are being deployed in a multi-tier architecture (web, J2EE, database, etc.). While multi-tier architectures offer scalability, they make monitoring and diagnosis harder. Since there are inter-dependencies between the tiers, a problem in one tier can impact all the other tiers. The administrator's challenge is how quickly he/she can identify where the problem lies (e.g. network, Firewall, Web, Java, SAP, database?) and resolve the problem quickly.
The deployment of enterprise applications on virtual machines poses additional challenges. The application performance is affected by the VM and the hypervisor on which it is running. Dynamic migration of VMs further accentuates the problem.
With eG Enterprise, we can now quickly identify root causes of incidents, resolving them before users are impacted. Automatic prioritization and categorization of alerts helps us better focus on the important issues and prioritize our resources accordingly.