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eG Innovations at Citrix Summit - Helping Citrix and Partners Ensure Great User Experience, Every Time

Citrix Summit 2018 is here, and eG Innovations has great plans to demonstrate the continually growing value of its offerings for the Citrix partner ecosystem. As a Citrix Ready technology partner since 2004, eG Innovations has worked closely with Citrix over many years, refining its end-to-end performance monitoring solution to adapt seamlessly with new Citrix offerings to its users and partners. Its flagship product, eG Enterprise, offers a single-source solution for managing Citrix XenApp and XenDesktop performance, ensuring maximum availability and a great end-user experience for organizations of any type or size.

eG Enterprise is verified as Citrix Ready for Citrix XenApp, XenDesktop, XenMobile, XenServer, and NetScaler.

eG Enterprise is a total performance management solution by eG Innovations for Citrix environments that embeds years of domain expertise acquired from addressing the monitoring needs of some of the largest Citrix deployments in the world.

Key Features

eG Enterprise enables IT departments to run end-to-end monitoring of Citrix services across user experience, session performance, connectivity, licensing, infrastructure health and capacity.

  • Monitoring of all aspects of Citrix XenApp and XenDesktop user experience and indicate challenges proactively
  • Deep diagnostics of HDX virtual channels to troubleshoot slow logon, session disconnects, delayed application launch, poor responsiveness, and more
  • Detailed insight into every aspect of the Citrix logon process, plus drilldowns for instant diagnosis and resolution
  • Auto-correlation of Citrix performance with the underlying infrastructure (virtualization, network, AD, storage, etc.) to isolate the true root cause of latency and performance issues, anywhere across the supporting IT infrastructure – physical, virtual or cloud – and, prove when it’s not Citrix!
  • Predictive analytics to accurately forecast capacity needs, and right-size the infrastructure
  • Performance benchmarking capability to ensure seamless migration to Citrix XenApp and XenDesktop 7.x, a key current requirement for so many Citrix partners’ customers

Helping Citrix Summit 2018 Operations

As a unified performance monitoring solution for the entire Citrix service delivery chain, eG Enterprise is used to ensure the success of some of the world’s largest Citrix deployments, by companies such as eBay, PayPal, 20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Denver Health, JP Morgan Chase, Samsung, and many more. Citrix has used eG Enterprise for end-to-end performance monitoring of on-site operations for both the Citrix Summit and Citrix Synergy annual conferences since early 2015.

This year, the Citrix Summit 2018 infrastructure will be operated using Citrix Cloud services, and eG Enterprise will be used to monitor and report to the event IT team on user experience as well as the usage and performance of the individual tiers – XenApp, XenDesktop, StoreFront, Cloud Connector, Delivery Controllers, NetScaler, servers, Active Directory, Microsoft Exchange, SQL databases, file servers and tracking DHCP usage. eG Innovations is proud to help make the event a success and ensure that the new technologies and initiatives are delivered to attendees with the greatest impact possible.

“eG Enterprise end-to-end monitoring has worked well for our corporate events,” said Fabian Wright, event technical marketing senior manager, Citrix, Inc. “eG Enterprise provides us with a single, unified console from which we can quickly identify and assess performance issues across the entire IT service delivery chain. With visibility throughout our on-premises and hybrid cloud-based infrastructures, we can be proactive instead of reactive in our approach to performance management. It’s a valuable tool that contributes to the success of our live industry events.”

eG Enterprise: Helping the Citrix Partner Community Ensure Excellent User Experience

At the Citrix Summit Solutions Expo, booth #505, Citrix partners will have the exclusive opportunity to receive in-person demonstrations of eG Innovations’ latest release, eG Enterprise 6.3. This recently announced release features many new enhancements for accelerated Citrix performance monitoring and management, including full support for Citrix XenApp and XenDesktop 7.16, new time saving reports and dashboards, and much more.

eG Enterprise is the performance assurance tool of choice for Citrix resellers, MSPs and system integrators. As Dane Young, Virtualization Practice Manager for Entisys360 put it: “When we’re able to bring eG Innovations’ solution to the table, and know that we can address nearly every single monitoring or performance management issue that a customer environment may have around their digital workspace, that’s a powerful capability.”

Of note to partners as the EOL for XenApp 6.5 approaches, eG Enterprise’s end-to-end automatic performance diagnosis is especially powerful for client companies that are upgrading to Citrix XenApp/XenDesktop 7.x. With extensive pre-migration baselining and post-migration visibility across the entire service delivery environment, eG Enterprise provides an efficient and comprehensive toolset for ensuring a seamless migration and satisfied users.

Demonstrations will also be available at Citrix Summit for eG Enterprise Express – a SaaS based, free logon simulator for Citrix XenApp and XenDesktop. eG Enterprise Express enables any administrator to quickly run simulations that detect Citrix logon issues without any cost or commitment. Simply visit to begin monitoring logons in minutes.

Visit eG Innovations at Booth #505 at Citrix Summit 2018 in Anaheim to learn more, and be sure to leave a business card at the booth to enter for a chance to win an Xbox One.

You may also visit eG Innovations website. Write to us to get more info.

- Gurpreet Kaur

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