Multiple research has claimed that it is an excellent time to be a managed service provider. Demand for managed services is scaling considerably, and with the rise in the remote workforce due to the pandemic, the service providers prepared to meet these needs are leveraging it quite significantly. However, not many know that a study on MSPs can be exhaustive as the advent & adoption of new technologies have paved the way to a diverse MSP ecosystem. The blog post is a detailed perspective about Managed Service Providers(MSP), their types & functions, tools used etc. Today, hiring a Managed Service Provider (MSP) fills the gaps in most IT departments while helping the IT teams be up-to-date and ready to face any challenges thrown their way.
AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. In this blog, we will review the AIOps capabilities of eG Enterprise and see how machine learning, intelligent correlation and advanced analytics help organizations.
What is a SAN? A Storage Area Network (SAN) is a specialized, high-speed network that provides block-level network access to storage. SANs are typically composed of hosts, switches, storage elements, and storage devices that are interconnected using a variety of technologies, topologies, and...
To be effective, monitoring tools must integrate with workflows of enterprise organizations. Integration with Service Desk tools is very important in this regard. This blog discusses how a tight integration can enable automatic incident management - a key for streamlined IT operations.
Enterprises that adopt AIOps are finding that their employees are more productive and spend more time on innovation when AIOps is freeing them from troubleshooting and other fire-fighting activities. This blog covers how to establish your AIOps strategy in 3 steps.
Microsoft WVD is growing in popularity and Microsoft has released Azure Monitor for WVD recently. In this blog, we discuss how to set up Azure Monitor to track the usage and performance of WVD.
AWS WorkSpaces are being used by organizations to deploy virtual desktops quickly and easily in the cloud. In this blog, we discuss how simulation techniques can be used to track the performance of AWS WorkSpace 24x7, from a user perspective.
Since eG Innovations was founded in the summer of 2001, its our 20th anniversary. Read John Worthington's journey with us, first as a customer and then as one of us.
Monitoring tools that use agents which leave TCP ports open on systems they monitor can be a security threat. Read this blog to understand how monitoring architectures can be designed with secure communication in mind.
Many organizations spend a lot of time proactively investigating and stress-testing IT systems. This blog lists ten tools and related techniques you can use to test your IT infrastructure resilience.
Windows Virtual Desktop (WVD) is a Microsoft Azure-based service for delivering virtual desktops to users from the cloud. WVD is fast emerging as one of the popular means of supporting digital workspaces. In this blog, we explain what is WVD, how is it architected and its benefits.
Digital workspaces have been in focus as organizations have shifted to support work from home. In this blog, we review the key challenges of administrators deploying VMware Horizon to support digital workspaces.