The reviews are in! We are thrilled that eG Enterprise has been recognized by SoftwareReviews, a division of Info-Tech Research Group, as a Champion in the 2023 Application Performance Management – Enterprise (APM) Tools Emotional Footprint Buyer’s Guide. Moreover, eG Enterprise APM tool was ranked in the top spot out of 14 vendor solutions.The recognition is based on a composite score from 703 verified real end-user reviews from employees in organizations with over 5000 employees on 14 different Enterprise APM Tools. Download the report here.

Source: Info-Tech, 2023

The Software Reviews’ Emotional Footprint Buyer’s Guide captures the overall experience of working with a software vendor and their platform. Software Reviews collected 25 data points from customers outlining their experience with a vendor – from the initial contracting and negotiation phase to overall product strategy and direction.

According to reviews from the SoftwareReviews 2023 Emotional Footprint, eG Enterprise ranked as a Leader based on several criteria, including the highest ranking for:

  • Value Index: Software pricing can be complicated and confusing, but knowing if you’re getting business value for the price you’re paying is not. The Value Index metric captures users’ satisfaction with their software given the costs.
  • Net Emotional Footprint: The Net Emotional Footprint measures high-level user sentiment. It aggregates emotional response ratings across 25 provocative questions, creating a powerful indicator of overall user feeling toward the vendor and product.

These aren’t the only reasons why customers like Humana, eBay, Samsung and T-Mobile have chosen eG Enterprise. We provide a world leading enterprise-class performance management solution that enables organizations to reliably deliver mission-critical business services across complex cloud, virtual, and physical IT environments. Where traditional monitoring tools often fail to provide insight into the performance drivers of business services and user experience, eG Innovations provides total performance visibility across every layer and every tier of the IT infrastructure that supports the business service chain. From digital workspaces to applications, to cloud and containers, from servers to network and storage, eG Innovations helps companies proactively discover, instantly diagnose, and rapidly resolve even the most challenging performance and user experience issues.

Our customers rely on us to keep their applications and services up, running and performant to ensure in turn their users, customers and employees have a delightful and satisfying user experience. We are delighted that the awards recognized eG Innovations’ focus on building relationships to create a loyal customer base and our focus on building a robust and innovative modern APM solution that satisfies customers’ needs.

hour-glassQuote   eG Enterprise is very easy to use and implement. The experience for both administrators and customers is great and quite easy to understand how to work with the system and make the best of it.   Quote

Udi Vogelsang,
Monitoring Specialist, Shufersal | Download Case Study

We’re continuously thinking about ways to innovate with performance management and observability and to that end, we recently released significant enhancements in eG Enterprise v7.2, now generally available.

  • With a secure optimized architecture designed to scale in the largest of enterprises, v7.2 adds a wealth of new dashboards, features and support for additional technology stacks.
  • Supporting over 250+ technology stacks, eG Enterprise v7.2 can provide a single end-to-end solution for observability into user experience, applications and the infrastructure that supports them.
  • eG Enterprise can be deployed on-prem, in cloud or via our managed SaaS service to suit an organization’s needs.

Based on the reviews in the APM Enterprise Tools Emotional Footprint report, 92% of users are likely to recommend eG Enterprise, which is great validation from real IT professionals. Download the report to get even more detailed insights on why eG Enterprise was recognized as a Champion. And if you’re interested trying eG Enterprise for yourself sign up for a free trial or demo.

The other products against which eG Enterprise was compared were: Broadcom DX APM, Cisco AppDynamics, New Relic, ManageEngine APM, Dynatrace, Splunk APM, Azure Monitor, Stackify Retrace, DataDog, Solarwinds AppOptics, Instana, ManageEngine Site24x7 and Micro Focus APM.

eG Enterprise is an Observability solution for Modern IT. Monitor digital workspaces,
web applications, SaaS services, cloud and containers from a single pane of glass.