IT Performance Monitoring Insights

Get tips, tricks and best practices for IT troubleshooting,
performance tuning and optimizations

An eG Innovations Blog

Recent Blog

Cloud Application Slowness: When Every Team Says ‘It’s Not My Problem’

A retail ERP system underwent a vertical scaling operation to support growth from 3,000 to 10,000 stores on AWS. Immediately following the cutover, users experienced widespread HTTP 503 (“Service Unavailable”) errors and checkout failures. Yet, standard performance dashboards indicated a healthy environment.

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Cloud Monitoring

Cloud Application Slowness: When Every Team Says ‘It’s Not My Problem’

by Arun Aravamudhan

March 3, 2026

VMware Monitoring

Case Study – Troubleshooting Storage Failures in a VMware ESXi Infrastructure

IT problems happen even in the best architected infrastructure due to configuration changes, failures, upgrades and such. How quickly and effectively you can detect and resolve such problems dictates how efficient your IT operation is. Today, I’ll cover how eG Enterprise helped us troubleshoot a hardware failure...

by Karthik G

February 25, 2026

Application Performance Monitoring (APM)

SSL/TLS Certificate Lifetimes to Reduce to 47 Days

Significant changes to SSL/TLS certificate lifetimes are coming next month, learn how you can automate proactive monitoring of certificate expiry to ensure services and apps are unaffected.

by Ramesh Subramaniam

February 19, 2026

General

NIS2 and CER Serve a Broader Purpose Than Cybersecurity – The 5 Biggest Risks You Need to Address Now

Learn how the NIS2 and CER directives go beyond cybersecurity and the practical role observability plays in enabling organizations to take a broader, strategic approach to digital resilience, governance, and accountability.

by Erik van Veenendaal

February 13, 2026

Application Performance Monitoring (APM)

Redefining Application Management Services – the AIOps Way

Learn how AIOps is being widely adopted to improve Application Management Services (AMS) by removing manual processes and automating routine operations.

by Swaminathan J

January 29, 2026

Cloud Monitoring

Interview – SAP Cloud Migration? Inseop Lee Shares eG Innovations’ Answer

ERP systems are rapidly moving to the cloud. This shift is driven by the advantages cloud offers, including simplified operations, enhanced security, and cost efficiency. However, IT organizations often express concerns about relying on external management systems for their core infrastructure...

by Brian Cheon

January 28, 2026

IT Infrastructure Monitoring

Taking Server Monitoring to the Next Level

For many years, uptime and availability have been basic standard measures of server health monitoring. But if a server is up and responding to a ping or HTTP request, does that really mean that all is well? In reality, uptime and availability alone often provide a false sense of security.

by Babu Sundaram

January 20, 2026

eG Enterprise

Interview – “From SAP to VDI… Next: Public Sector and IDC” Bumsik Jung, Sales Director, eG Innovations

eG Enterprise, eG Innovations’ observability solution, is remarkably versatile—so much so that it can be challenging to explain concisely. The very strength that makes it unique—comprehensive visibility spanning everything from hardware infrastructure and low-level...

by Brian Cheon

January 8, 2026

Digital Workspace Monitoring

What is DEX? And Why DEX is Important

Learn about what Digital Employee Experience (DEX) is and why it matters to both IT teams and the wider organization for supporting modern and hybrid work patterns.

by Rachel Berry

December 18, 2025

AWS Monitoring

Amazon AppStream 2.0 Multi-session Service Monitoring

In late 2023, Amazon introduced the ability to deliver AppStream 2.0 using Microsoft Windows Server OS rather than the desktop of the OS. This feature enables IT admins to host multiple end-user sessions on a single AppStream 2.0 instance, helping to make better use of instance resources.

by Babu Sundaram

November 27, 2025

Cloud Monitoring

The Hidden Cost of Untagged Cloud Resources for SMBs

Learn how to monitor and track untagged cloud resources to improve visibility and accountability of your cloud usage and avoid unnecessary cloud spend.

by Babu Sundaram

November 21, 2025

eG Enterprise

Interview – “Working at a Technology-Driven, Customer-Centric Company” Byungjoo Lee, Manager, eG Innovations

eG Innovations provides engineers with diverse technical experiences within a free-spirited company culture. Although the Korean branch is small in scale, it makes significant contributions to product development through feedback from highly skilled IT clients and is...

by Brian Cheon

November 15, 2025

IT Performance Monitoring Insights

Get tips, tricks and best practices for IT troubleshooting, performance tuning and optimizations

Cloud Application Slowness: When Every Team Says ‘It’s Not My Problem’

Case Study – Troubleshooting Storage Failures in a VMware ESXi Infrastructure

SSL/TLS Certificate Lifetimes to Reduce to 47 Days

NIS2 and CER Serve a Broader Purpose Than Cybersecurity – The 5 Biggest Risks You Need to Address Now

Redefining Application Management Services – the AIOps Way

Interview – SAP Cloud Migration? Inseop Lee Shares eG Innovations’ Answer

Taking Server Monitoring to the Next Level

Interview – “From SAP to VDI… Next: Public Sector and IDC” Bumsik Jung, Sales Director, eG Innovations

What is DEX? And Why DEX is Important

Amazon AppStream 2.0 Multi-session Service Monitoring

The Hidden Cost of Untagged Cloud Resources for SMBs

Interview – “Working at a Technology-Driven, Customer-Centric Company” Byungjoo Lee, Manager, eG Innovations

Get tips, tricks and best practices for IT troubleshooting,
performance tuning and optimizations