Performance Monitoring for Citrix Cloud Environments

Ensure peak performance of applications and desktops delivered using Citrix Cloud

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The Need to Monitor the Performance of
Citrix Cloud Infrastructures

Citrix Cloud provides a hybrid cloud platform for organizations to deliver XenApp and XenDesktop services, offering increased flexibility and affordable pricing for scaling workloads on demand. Despite the benefits Citrix Cloud offers, managing performance of Citrix services remains a challenge for Citrix admins.

Even though some of the Citrix delivery infrastructure is hosted in the control plane and managed by Citrix, the enterprise IT teams are still responsible for the overall performance of the XenApp and XenDesktop services delivered to end-users. They need sufficient monitoring capabilities in their arsenal to proactively diagnose and troubleshoot performance problems, before they become business-impacting.

eG Enterprise for Application Performance Monitoring

eG Enterprise is an end-to-end APM solution that delivers converged application and infrastructure monitoring capabilities allowing you to:

Optimize digital user experience
Deliver superior application performance
Ensure fast and continuous production rollouts
Improve business productivity and IT operational efficiency

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With eG Enterprise, we can understand our whole IT infrastructure end-to-end, eliminate issues quickly, and ensure optimum performance. This is putting us one step ahead of our customers and we are now in full control of the user experience.

Roberto Trombino Technical Team Lead, Partner Solutions

Features

Measure All Aspects of Citrix User Experience on Citrix Cloud Services

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Use built-in Citrix logon simulator to proactively test and identify logon slowness, application availability issues, slow launch, etc.
Get comprehensive visibility into real user experience, such as screen refresh latency, user’s connection quality, HDX bandwidth, EDT performance, and more
Track session disconnects, screen freezes, slow application/desktop launch, and other user experience problems

Track the Availability and Functioning of the Citrix Cloud Infrastructure

By leveraging Citrix APIs, eG Enterprise provides native support to monitor critical Citrix Cloud components such as the Cloud Delivery Controller.

Track dependencies between the control plane and resource plane
View the entire Citrix delivery topology from a single pane of glass and auto-correlate performance alerts
Easily pinpoint whether a problem originates in the control plane infrastructure, connectivity to the cloud, or in the resource plane
Monitor the availability and functioning of the Citrix Cloud Connectors

In-Depth Performance Visibility of Resource Plane Infrastructure

Wherever the resource plane is deployed – on-premises infrastructure or public cloud (AWS, Azure) – eG Enterprise provides comprehensive performance visibility into the core Citrix components, including the Citrix XenApp servers and XenDesktop VMs, as well as the supporting tiers such as the hypervisor, storage, AD, network, and more.

eG Enterprise also provides monitoring support for XenDesktop Essentials and XenDesktop Essentials infrastructure deployment on Microsoft Azure cloud.

Assure Service Levels with Proactive Performance Management

Synthetically test and ensure availability of the entire Citrix delivery architecture
Go beyond basic availability monitoring provided by status.cloud.com, and get visibility into every tier of the Citrix delivery infrastructure
Using advanced machine learning, automated correlation and advanced diagnostics, speed up root cause troubleshooting
Stay ahead of the Citrix Cloud support team and diagnose user experience issues before end-users are affected and complain

Right-Size the Resource Plane for Maximum ROI

Leverage built-in reports for historical performance analysis and capacity planning
Forecast when your servers and VMs in the resource plane will run out of capacity
Get actionable recommendations for optimizing the Citrix delivery infrastructure
Optimize the resource plane components for enhanced performance, and right-size for increased ROI

Start your free trial or schedule a custom demo with an engineer

Works on cloud environments, hybrid cloud setups and on-premises deployments
Deploy eG Enterprise using our SaaS platform or on-premises
Suitable for monitoring cloud applications, digital workspaces and IT infrastructures