BlackBerry Applications Layer

The BlackBerry Messaging Agent connects to your organization's messaging server to provide messaging services, calendar management, contact lookups, attachment viewing, and attachment downloading. The BlackBerry Messaging Agent also generates device transport keys and acts as a gateway for the BlackBerry Synchronization Service to access organizer data on the messaging server. The BlackBerry Messaging Agent synchronizes configuration data between the BlackBerry Configuration Database and user mailboxes.

The tests mapped to the BlackBerry Applications layer enables you to promptly detect the following:

• Connection failures to the messaging agent
• Slowdowns in the messaging agent
• Load on the messaging agent and how well the agent processes the load

Figure 1 : The tests mapped to the BlackBerry Applications layer