Desktop Disconnects in Controller Test
A user session is terminated when a user logs off from the desktop or when the session is abruptly interrupted. When a user logs off, all the applications started by the user are terminated. However, when a user disconnects, the applications started by the user will keep running on the desktop consuming resources. Hence, the number of disconnected sessions on a desktop should be kept to a minimum. In some environments, desktop administrators may also wish to automatically restart/shutdown those virtual desktops with sessions that are in a disconnected state for a long period of time.
This test reports the total number of disconnected sessions to all the desktops managed by the monitored controller, and also automatically restarts/shuts down the virtual desktop, if the disconnected session duration to that desktop exceeds a configured value.
Target of the test : A Citrix Delivery Controller 5.x
Agent deploying the test : An internal agent
Outputs of the test : One set of results for the target Delivery controller.
| Parameter | Description |
|---|---|
|
Test Period |
How often should the test be executed. |
|
Host |
The IP address of the DDC for which this test is to be configured. |
|
Port |
Refers to the port at which the specified DDC listens to. |
|
Reconnect Duration |
The reconnect Duration parameter is used by this test while computing the value for the Quick reconnects by users measure. This measure counts all the users who reconnected to the virtual desktops within the short period of time (in minutes) specified against Reconnect Duration. By default, the Reconnect Duration is 15 minutes. |
|
DD Frequency |
Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency. |
|
Detailed Diagnosis |
To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:
|
| Measurement | Description | Measurement Unit | Interpretation |
|---|---|---|---|
|
Total disconnected sessions |
Indicates the total number of sessions that are disconnected. |
Number |
The detailed diagnosis for this measure provides the complete details of disconnected sessions on the virtual desktops managed by the Delivery Controller. |
|
New disconnected sessions |
Indicates the number of sessions that were disconnected in the last measurement period. |
Number |
The detailed diagnosis for this measure can be used to track whether specific users are being disconnected often. |
|
Quick reconnects by users |
Indicates the number of users who reconnected soon after a disconnect. |
Number |
The detailed diagnosis of this measure, if enabled lists the users who have reconnected quickly. |
The detailed diagnosis for the Total disconnected sessions measure provides the complete details of disconnected sessions on the virtual desktops managed by the Delivery Controller.
Figure 1 : The detailed diagnosis of the Total disconnected sessions measure
The detailed diagnosis for the New disconnected sessions provides the details of sessions that were newly disconnected; this information can be used to track whether specific users are being disconnected often.
Figure 2 : The detailed diagnosis of the New disconnected sessions measure
