XM Device Connections Test

This test reports the total number of connections established to each cluster node of the Endpoint Management server.


This test will not report metrics for Citrix Endpoint Management 10.5, 10.6 and 10.7 versions.

Target of the test : A Citrix Endpoint Management

Agent deploying the test : A remote agent

Outputs of the test : One set of results for each Endpoint Management cluster node that is being monitored.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.


The host for which the test is to be configured.


The port at which the specified host listens. By default, this is 4443.

Username and Password

Specify the credentials of a Endpoint Management user with Administrator privileges.

Confirm Password

Confirm the password by retyping it here.


Indicate whether/not the Endpoint Management server is SSL-enabled. By default, this flag is set to Yes.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Total connections:

Indicates the total number of connections to this cluster node.


This measure is a good indicator of the load on the cluster node.

The detailed diagnosis of this measure if enabled, lists the Device ID and the time at which the device was last connected.

The detailed diagnosis of the Total connections measure.

Screen Clipping

Figure 1 : The detailed diagnosis of the Total connections measure