XM License Test

To track and control every device/user connecting to the corporate network, Endpoint Management should ideally possess a license per user/device. If adequate licenses are not available, then new users and devices will go unmanaged by Endpoint Management, thus increasing the risk of unauthorized accesses. Likewise, if the license is not renewed in time, administrators will not be able to use the services of Endpoint Management continuously, which will again expose the corporate network to malicious attacks. To avoid this, administrators can use the XM License test. This test tracks the license usage of Endpoint Management and also determines when the license of each type is likely to expire. In the process, it reports the following:

  • Is the Endpoint Management server running out of licenses? If so, administrators can quickly arrange to purchase additional licenses to deal with the additional user/device load on their network.  
  • Is the license up for renewal? If so, administrators can work towards extending the license so that Endpoint Management continues to manage devices/users.

Target of the test : A Citrix Endpoint Management

Agent deploying the test : A remote agent

Outputs of the test : One set of results for each License type:Product category of the target Endpoint Management server being monitored.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.


The host for which the test is to be configured.


The port at which the specified host listens. By default, this is 4443.

Show Only Active Licenses

By default, this flag is set to Yes, indicating that this test reports the validity of active licenses only. To ensure that the test reports the validity of all licenses, set this flag to No.

Username and Password

Specify the credentials of a Endpoint Management user with Administrator privileges.

Confirm Password

Confirm the password by retyping it here.


Indicate whether/not the Endpoint Management server is SSL-enabled. By default, this flag is set to Yes.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Licenses used

Indicates the number of licenses of this product category that are currently in use.



Licenses purchased

Indicates the total number of licenses of this product category that are held by Endpoint Management.



Percentage of licenses used

Indicates the percentage of licenses of this product category that are utilized.


A value close to 100% indicates that the Endpoint Management server is rapidly running out of licenses. In this case, to ensure the uninterrupted usage of Endpoint Management, you will have to purchase additional licenses.

License expires in

Indicates the number of days by which the license of this product category will expire.


A very low value for this measure indicates that the license is nearing expiry. You may have to request for a license extension if you want to continue using the Endpoint Management server.

Grace period left

Indicates the number of days after which the trial license for this product category will expire.


This measure will appear only if Endpoint Management is running on a trial license.