Citrix Licenses Test

This test reports statistics pertaining to the license usage of the Citrix Access Suite.

Target of the test : A Citrix License Server

Agent deploying the test : An internal agent

Outputs of the test : One set of results is reported for every Citrix license type being managed by the monitored Citrix License server.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed. Since the Citrix Licenses test is a resource-intensive test, it is recommended that you run the test less frequently. Accordingly, the Test Period for this test has been, by default, set to 10 minutes.

Host

The host for which the test is to be configured.

Port

Refers to the port used by the Citrix License server.

CitrixHome

Provide the full path to the install directory of the Citrix License server being monitored. By default, 'none' will be displayed here. In such a case, eG will auto-discover the install directory. Alternatively, you can explicitly specify the exact location of the install directory here. For example, c:\progra~1\CitrixLicense.

Reread License

If this flag is set to Yes, then the eG agent will check for changes in license status everytime the test runs. If this flag is set to No, then the eG agent will not check for license changes.

Report Util By OverDraft

This parameter is applicable only when the user/device, per user, and per device licenses are installed in the environment. Typically, license overdraft is included in all user/device, per user, and per device licenses. When you purchase any of the licenses of above-mentioned types, you receive 10% of purchased licenses as overdraft from Citrix. For example, if you purchase 1000 user/device licenses, you will get a total of 1100 user/device licenses i.e. sum of the purchased licenses and additional 10% of purchased licenses. In such environments, the eG agent computes the utilization and availability of the licenses of above-mentioned types based on the licenses with overdraft. For this purpose, this parameter is set to Yes, by default. The availability and utilization percentage of the licenses are calculated using the following formulae:

Licenses available = (Licenses with overdraft) - (Licenses in use)

License utilization = (Licenses in use / Licenses with overdraft) * 100

Let's say for an example that you have purchased 1000 user/device licenses. In this case, the usage and available count of licenses are computed as follows:

Licenses Installed (i.e. purchased licenses): 1000

Overdraft licenses = 10% of purchased licenses = 100 (10% of 1000)

Licenses with overdraft = Purchased licenses + Overdraft licenses = 1100

Number of licenses used = 600

Licenses available = (Licenses with overdraft) - (Licenses in use) = 1100 – 600 = 500

License utilization = (Licenses in use / Licenses with overdraft) * 100 = (600/1100) * 100 = 54.54%

Note that, you will be allowed to use the overdraft licenses only after you allocate all the purchased and evaluation licenses to users/devices.

On the other hand, if you want to calculate the license usage only for the licenses that you purchased, then set this flag to No. In this case, the utilization and availability will be calculated as follows for the above-discussed example:

Licenses available = (Licenses installed) - (Licenses in use) = 1000 – 600 = 400

License utilization = (Licenses in use / Licenses installed) * 100 = (600/1000) * 100 = 60 %

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Licenses installed

Indicates the number of licenses of this type installed.

Number

 

Licenses in use

Indicates the number of licenses of this type currently being used.

Number

If this measure is equal to Licenses installed, then it indicates that all the licenses have been utilized. The detailed diagnosis of this measure will reveal the details of the used licenses.

Available licenses

Indicates the number of licenses of this type that are available for use.

Number

 

License utilization

Indicates the percentage of licenses of this type currently being used.

Percent

If this value is 100, then it indicates that all the licenses have been used up.

Is license expired?

Indicates whether/not the license of this type is expired.

 

The values that this measure reports and their corresponding numeric values are:

Measure Value Numeric Value
No 0
Yes 1

Note:

By default, this measure reports the values Yes or No while indicating whether the licenses of this type are expired or not. However, the graph of this measure will represent the same using the corresponding numeric equivalents alone.

Licenses with overdraft

Indicates the total number of licenses installed.

 

Number

This measure will be reported only if the user/device licenses, per user, and per device licenses are installed in the environment.

This measure is the sum of purchased licenses and overdraft licenses.

Overdraft usage is reported in Studio and the License Administration Console. If you routinely use overdraft licenses, we recommend that you purchase more licenses to maintain compliance.

Are overdraft licenses in use?

Indicates whether the overdraft licenses of this type are currently in use or not.

 

This measure will be reported only if the user/device licenses, per user, and per device licenses are installed in the environment.

The values that this measure reports and their corresponding numeric values are:

Measure Value Numeric Value
No 0
Yes 1

Note:

By default, this measure reports the values Yes or No while indicating whether the overdraft licenses are currently in use or not. However, the graph of this measure will represent the same using the corresponding numeric equivalents alone.

Number of users

Indicates the number of users who are currently using the licenses of this type.

Number

This measure will be reported only if per user and/or user/device licenses are installed in the environment.

If the value of this measure is close to or equal to the value of the Licenses with overdraft, then it indicates that the user licenses are exhausted. In such a case, administrators should either purchase new licenses or free up the existing licenses (if required).

The detailed diagnosis of this measure lists the names of the users who are currently using the licenses of this type.

Number of devices

Indicates the number of devices that are currently using the licenses of this type.

Number

This measure will be reported only if per device and/or user/device licenses are installed in the environment.

If the value of this measure is close to or equal to the value of the Licenses with overdraft, then it indicates that the device licenses are exhausted. In such a case, administrators should either purchase new licenses or free up the existing licenses (if required).

The detailed diagnosis of this measure lists the names of the devices that are currently using the licenses of the above-mentioned types.

The detailed diagnosis of the Number of users measure lists the names of the users who are currently using each type of license.

Figure 1 : The detailed diagnosis for the Number of users measure

The detailed diagnosis of the Number of devices measure lists the names of the devices that are currently using each type of license.

Figure 2 : The detailed diagnosis for the Number of devices measure