Web Operating Systems Test

When measuring user experience with web applications, it would also help administrators to know which client operating systems are widely used for accessing the applications and whether bandwidth usage is impacted by the operating system in use. This way, administrators will be able to identify bandwidth-intensive operating systems and may firmly recommend that users not use clients running such incompatible operating systems. The Web Operating Systems test enables administrators make such recommendations. This test auto-discovers the operating systems used by clients and reports the requests received and bandwidth consumed per operating system. In the process, the test points to the most popular and the most bandwidth-intensive operating systems.

Target of the test : Citrix NetScaler Web Insight

Agent deploying the test : A remote agent

Outputs of the test : One set of results for every client operating system

Configurable parameters for the test
  1. Test period - How often should the test be executed. It is recommended that you set the test period to 5 minutes. This is because, the Nitro API using which the eG agent collects metrics from Web Insight, is capable of capturing only the performance data related to the last 5 minutes.
  2. Host - The host for which the test is to be configured.
  3. insight username, insight password, and confirm password -  To connect to Web Insight and collect the metrics it captures, the eG agent needs to be configured with the credentials of a user with read-only permissions to Web Insight. Type the name of this user against insight username and the password of this user against insight password. Then, confirm the password by retyping it in the confirm password text box.
  4. ssl – By default, Web Insight is not SSL-enabled. This is why, this flag is set to No by default. If it is SSL-enabled, then change this flag to Yes.
  5. DD FREQUENCY – Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

  6. To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability
    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Hits:

Indicates the number of requests received from clients running this operating system.

Number

Compare the value of this measure across operating systems to identify the most popular operating system.

Use the detailed diagnosis of this measure to know the IP address and host name of the NetScaler ADC.

Bandwidth:

Indicates the total amount of data received from clients running this operating system.

KB

Compare the value of this measure across operating systems to know which operating system has been consistently consuming more bandwidth than the rest.

Render time:

Indicates the elapsed time, from when clients running this operating system start to receive the first byte of a response until either all page content has been rendered or the page load action has timed out.

msecs

Compare the value of this measure across operating systems to know which OS is  seeing the maximum page rendering time.

Use the detailed diagnosis of the Hits measure to know the IP address and host name of the NetScaler ADC in question.

Figure 1 : The detailed diagnosis of the Hits measure of the Web Operating Systems test