XM Logon Status Test

Frequent login failures and inexplicable delays when accessing the XenMobile server can have an adverse impact on a user’s experience with XenMobile. To capture such failures/delays proactively and isolate their root-cause, administrators can use the XM Logon Status test. At configured intervals, this test emulates a user logging into XenMobile. In the process, the test captures every step of the user login and reports the time taken at each step. This way, unusual slowness in logging in can be captured and where the login process was delayed can be determined – when connecting to XenMobile? Or when authenticating?

Target of the test : A Citrix XenMobile

Agent deploying the test : A remote agent

Outputs of the test : One set of results for the XenMobile server being monitored.

Configurable parameters for the test
Parameter Description

Test Period

How often should the test be executed.

Host

The host for which the test is to be configured.

Port

The port at which the specified host listens. By default, this is 4443.

Username and Password

Specify the credentials of a XenMobile user with Administrator privileges.

Confirm Password

Confirm the password by retyping it here.

SSL

Indicate whether/not the XenMobile server is SSL-enabled. By default, this flag is set to Yes

Measurements made by the test

Measurement

Description

Measurement Unit

Interpretation

Connection status

Indicates whether/not the user could connect to XenMobile.

 

The values that this measure reports and their corresponding numeric values are listed in the table below:

Measure Value Numeric Value
Success 1
Failed 0

Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the status of the connection is indicated using the numeric equivalents only.

Time taken to connect

Indicates the time taken to connect to XenMobile.

Secs

A low value is desired for this measure. A high value indicates a connection bottleneck.

Authentication status

Indicates whether/not the login credentials of the user were successfully authenticated.

 

The values that this measure reports and their corresponding numeric values are listed in the table below:

Measure Value Numeric Value
Success 1
Failed 0

Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the status of the authentication is indicated using the numeric equivalents only.

Time taken to authenticate

Indicates the time taken to authenticate the user login.

Secs

A high value for this measure could indicate an authentication delay.

Time taken to login

Indicates the total time taken to login to XenMobile.

Secs

A high value indicates a login delay. In this case, you can compare the value of the Time taken to connect and Time taken to authenticate measures to know where the login was bottlenecked.