How Does eG Enterprise Monitor Dell Wyse Thin Clients?

eG Enterprise monitors Dell Wyse thin clients in an agentless manner by deploying light-weight, eG VM Agents on them.

Figure 1 : eG VM Agent - eG Remote Agent communication when monitoring Dell Wyse thin clients

The eG VM Agent is pushed and deployed on all thin clients via Wyse Management Suite. When doing so, you can have the VM agent talk to the eG remote agent directly or communicate with the eG manager to download the details of the remote agent and the target Delll Wyse Client Group component.

Once the eG VM Agent is pushed, it starts collecting performance metrics (CPU, memory, disk, etc.) on the endpoints. It is observed that the eG VM Agent does not listen on any port. It pushes the collected data to the remote agent over TCP (encrypted), and the TCP port is 60010 (configurable). The collected metrics are finally sent to the eG Manager through an eG remote agent.