The eG Enterprise Advantage
eG Enterprise understands need for dedicated, end-to-end management and monitoring in Dell Wyse thin client infrastructures. This is why, eG Innovations serves as a whole-of-Enterprise provider of monitoring solutions, covering key components in the Dell Wyse thin client infrastructure; the list includes Dell Wyse Client Group and Wyse Management Suite.
eG Enterprise offers specialized models for each of these components, out-of-the-box. These models provide in-depth insights into the performance and problems of the individual components. Additionally, eG Enterprise automatically discovers the inter-dependencies between the components engaged in delivering Dell Wyse thin client as a service, end-to-end. When users complain of service slowness/outages, eG Enterprise auto-correlates the performance issues captured on the basis of the discovered dependencies, and accurately pinpoints the source of the slowness/outage - is it the network? the Wyse Management Suite? or the Dell Wyse thin client? Precise root-cause diagnosis facilitates speedy resolution of the problem. This way, eG Enterprise ensures the high availability of the Dell Wyse thin client services.
eG's documentation portal provides dedicated documents detailing eG's monitoring capabilities with respect to each of the components listed above.
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