Intune Client Apps Test

Microsoft Intune offers a range of capabilities to help you get applications you need on the devices you want to run them on. Intune groups the applications by App Type to clearly categorize applications based on their platform, format, and installation technology such as Win32 apps, Microsoft Store apps, Android APKs, iOS store apps, web links, etc. This grouping helps administrators understand how each app is delivered and managed, apply the correct deployment settings, troubleshoot issues specific to that app technology, and ensure compatibility with the devices. The Intune Client Apps test monitors the applications and their corresponding applications type in Intune and reports the count of devices where installation of each application of each application type is successful, pending or has failed. This test also reports the count of devices where each application was uninstalled, found to be not applicable, or has an unknown installation status. In the process, for each application of each app type, the test reports the number of users for whom the app is successfully installed, not installed, pending installation, failed, or not applicable. These metrics help administrators identify deployment gaps, troubleshoot device and user-specific issues, and ensure that applications reach all intended devices and users effectively.

Target of the Test: Microsoft Intune

Agent deploying the test: A remote agent

Output of the test: One set of results for each application type:application combination on Microsoft Intune being monitored

This test also reports a set of measures for the Summary descriptor.

Configurable parameters for the test
Parameters	Description
Test Period	How often should the test be executed.
Host	The host for which the test is to be configured.
Tenant ID	Specify the Directory ID of the Azure AD tenant to which the target subscription belongs. To know how to determine the Directory ID, refer to Configuring the eG Agent to Monitor Microsoft Intune Using Intune REST API.
Client ID, Client Password, and Confirm Password	To connect to the target subscription, the eG agent requires an Access token in the form of an Application ID and the client secret value. For this purpose, you should register a new application with the Azure AD tenant. To know how to create such an application and determine its Application ID and client secret, refer to Configuring the eG Agent to Monitor Microsoft Intune Using Intune REST API. Specify the Application ID of the created Application in the Client ID text box and the client secret value in the Client Password text box. Confirm the Client Password by retyping it in the Confirm Password text box.
ProxyHost and ProxyPort	In some environments, all communication with the Azure cloud be routed through a proxy server. In such environments, you should make sure that the eG agent connects to the cloud via the proxy server and collects metrics. To enable metrics collection via a proxy, specify the IP address of the proxy server and the port at which the server listens against the ProxyHost and ProxyPort parameters. By default, these parameters are set to none, indicating that the eG agent is not configured to communicate via a proxy, by default.
ProxyUsername, ProxyPassword, Confirm Password	If the proxy server requires authentication, then, specify a valid proxy user name and password in the Proxy Username and Proxy Password parameters, respectively. Then, confirm the password by retyping it in the Confirm Password text box. If no proxy server is used, or if the proxy server used does not require authentication, then the default setting - none - of these parameters, need not be changed.
Is DD Required for Total Device	By default, this flag is set to No. This implies that by default, detailed metrics will not be available for the Total device statuses measure of this test. To enable detailed diagnosis for this measure, you can set this flag to Yes. In this case, you will be able to view the complete details of all devices that evaluated for installation of an application, as part of detailed diagnostics.
Is DD Required for Total User	By default, this flag is set to No. This implies that by default, detailed metrics will not be available for the Total user statuses measure of this test. To enable detailed diagnosis for this measure, you can set this flag to Yes. In this case, you will be able to view the complete details of all users who were evaluated for installation of an application, as part of detailed diagnostics.
DD Frequency	Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency.
Detailed Diagnosis	To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled: The eG manager license should allow the detailed diagnosis capability Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

Measurements reported by the test
Measurement	Description	Measurement Unit	Interpretation
Assigned	Indicates the total number of devices or users to which this client application of this application type has been assigned for installation through Intune.	Number	The detailed diagnosis of this measure lists the OS platform on which the devices are running, version, publisher name and ID of the application.
App installed in devices	Indicates the number of devices where this application app has been successfully installed.	Number
App not installed in devices	Indicates the number of devices where this application is currently not installed.	Number
App failed on devices	Indicates the number of devices where installation of this application failed.	Number	The detailed diagnosis of this measure lists the name and ID of device on which the application is running, user principal name (UPN), platform on which the device is running, version and current status of the application and the time stamp at which the application was modified.
App install pending on devices	Indicates the number of devices where the installation of this application is pending.	Number
App not applicable for devices	Indicates the number of devices where this application cannot be installed.	Number
Total device statuses	Indicates the total number of devices evaluated for installation of this application, including all status categories.	Number	The detailed diagnosis of this measure lists the name and ID of device on which the application is running, user principal name (UPN), platform on which the device is running, version and current status of the application and the time stamp at which the application was modified.
App install failed devices	Indicates the percentage of devices which installation of this application failed.	Percent
App uninstall failed on devices	Indicates the number of devices where uninstallation of this application failed.	Number
App install status unknown for devices	Indicates the number of devices for which installation status of this application is unknown.	Number
App installed users	Indicates the number of users for whom this application is successfully installed on at least one of their devices.	Number
App not installed users	Indicates the number of users for whom this application is not installed on any of their devices.	Number
App failed for users	Indicates the number of users who experienced failures during installation of this application on one or more of their devices.	Number
App install pending for users	Indicates the number of users for whom installation of this application is still pending.	Number
App not applicable for users	Indicates the number of users for whom this application cannot be installed on any of their devices.	Number
Total user statuses	Indicates the total number of users evaluated for installation of this application across all status types.	Number	The detailed diagnosis of this measure lists the user principle name (UPN) of the user and installation status of the application.
App install failed for users	Indicates the percentage of users who encountered failures during installation of this application.	Percent
App uninstall failed on users	Indicates the number of users who encountered failures when they attempted to uninstall this application from their devices.	Number
App install status unknown for users	Indicates the number of users for whom installation status of this application is unknown.	Number
Apps with installation failures	Indicates the number of applications that encountered failure during have at least one device or user installation failure.	Number	This measure is reported only for Summary descriptor. The detailed diagnosis of this measure displays the application type, application name, the count of devices where installation failures occurred and the number of users who encountered failures during application installation.
Installation failures by unique devices	Indicates the number of unique devices that encountered installation failures.	Number	This measure is reported only for Summary descriptor. The detailed diagnosis of this measure reveals the device name, type and name of application and the number of times that the device encountered installation failure.
Installation failures by unique users	Indicates the number of unique users who encountered failures during application installation.	Number	This measure is reported only for Summary descriptor. The detailed diagnosis of this measure reveals the user principle name (UPN) name, type and name of application and the number of times that the user encountered failures during installation.