Designing a My Dashboard

To design a custom My dashboard of interest to you, click on the Add a Widget button in Figure 11. Figure 1 will then appear.

Figure 1 : The Add Widgets pop up window

By default, there are two panels in the Add Widgets pop up window. The Configurable Widgets tab is selected by default in the left pane and the widgets corresponding to that tab are displayed in the right panel (see Figure 1). Using the widgets available in Figure 1, you can configure the dashboard according to your choice. To know how to configure the widgets, refer to Configurable Widgets.

If you do not wish to configure the widgets, but instead, wish to build the dashboard with the pre-built widgets offered by eG Enterprise, then, you can use widgets from the Widgets Gallery tab. Figure 2 lists the widgets that are pre-defined and offered by eG Enterprise to create a dashboard. To know more on the pre-built widgets offered, refer to Pre-built widgets offered by eG Enterprise.

Figure 2 : The pre-defined widgets in the Widget gallery

If you have created a template on your own with the widgets of your own or if other users have shared widgets that they have created with you, then such widgets will be available in the My widgets tab (see Figure 3). You can use these widgets too to build a custom My dashboard. To know how to create a custom template and custom widgets, refer to Building a Custom Template.

Figure 3 : The widgets created by you

Using the widgets offered by eG Enterprise, you can design the look and feel of the new dashboard. Let us now discuss each of the widgets offered by eG Enterprise in detail in the forthcoming sections.

Pre-built widgets offered by eG Enterprise

  1. Alarms

    To view the list of currently open problems in your environment, you can use the Alarms widget. To include an Alarms widget in the dashboard, click on the Alarms widget that appears in the right panel when you click the Widgets Gallery option. The Alarms widget will then be appended to the dashboard with the alarms that are currently open in your environment as shown in Figure 4.

    Figure 4 : The Alarms widget that shows the current alarms in your environment

    Every alarm generated for a component is listed in the Alarms widget separately. Clicking on an individual alarm will lead you to the layer model of the particular component for which the alarm was raised. If you do not wish to get a detailed list of alarms and instead wish to view the count of alarms generated for each component based on the severity, then you need to set the AlertDistributionByServer flag in the <EG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file to yes. By default, this flag is set to No.

    Figure 5 : The Alerts widget that shows the count of current alarms for each component

    Clicking on the alarm count under the CRITICAL, MAJOR and MINOR columns in Figure 5 will lead you to Figure 6 which will show you the description of the alarm, start time of the alarm and the detailed diagnosis of the measure that caused the alarm.

    Figure 6 : The alarm description for a chosen component and severity

    Note:

    • The Alarms widget can be added only once in the dashboard.
    • In large environments where thousands of servers are monitored, administrators may find it difficult to filter the alarms for the components that they may consider critical to their infrastructure. For this purpose, eG Enterprise offers a Filter By Component Type list box. By default, this list box is disabled. To enable the list box, you need to set the ShowComponentTypeFilter flag in the eg_customdashboard.ini file located in the <EG_INSTALL_DIR>\manager\config folder to true. By default, this flag is set to false. Once the Filter By Component Type list box is enabled, administrators can choose the component types of their interest by selecting the check box against the component type that are listed in the check box. Note that the Filter By Component Type list box will list only the component types that are managed in that environment.

      Figure 7 : Choosing the Component Types for which the alarms are to be viewed

    • The displayed alarms will be based on the View by option that is chosen while adding the dashboard. If you have associated a service with the dashboard, then the alarms pertaining to that service alone will be displayed in the Alarms widget.
  2. Network Health

    If you wish to view the state-wise network health of the components in your infrastructure in the dashboard, then use the Network Health widget. The Network Health widget will appear once you click the Network Health option that appears in the right panel when you click the Widgets Gallery (see Figure 8).

    Figure 8 : The Network Health widget

    The pie chart will then appear with the state wise distribution of your infrastructure based on the option that you have chosen from the View by list in the ADD DASHBOARD window while adding the dashboard. If you have chosen Components from the View by list, then the Network Health widget will display a state wise distribution of all the components in your infrastructure. Clicking on a slice of the pie chart will lead you to the SERVERS page where you will be able to view the components that are currently in the chosen state. If you wish to view the network health of an individual component, then you can do so by clicking the component in Figure 8. This will lead you to the layer model of the chosen component where you can view all the network related details of the chosen component.

    Figure 9 : The layer model page that appears upon clicking a component in the Network Health widget

    Note:

    The Network Health widget can be added only once in the dashboard

  3. News Update

    If you wish to view the latest trending news in your dashboard, click on the News Update option in the right panel that appears upon clicking the Widgets Gallery. The News - India widget will then appear as shown in Figure 10 listing the top trending news in India under various categories.

    Figure 10 : The News widget that appears in the dashboard

    To view the news that is currently trending in the country of your choice, click on the icon. Figure 11 will then appear prompting you to choose the Country of your choice.

    Figure 11 : Selecting the country of your choice for which you wish to view the trending news

    Clicking the Update button in Figure 11 after entering the Country of your choice will display the news that is trending currently in the country of your choice in the News widget.

    Note:

    • The News widget can be added only once in a dashboard.
  4. Pro Active Alerts

    If you wish to view how proactive your environment is with respect to the alerts raised in your environment, you can use the ProActive Alerts widget. This widget displays a pie chart with the percentage of critical alerts raised in the target environment and the percentage of alerts on which state transition was detected by eG Enterprise during the last day.

    Note:

    • Proactive % is calculated based on the number of alerts that moved to a higher state i.e., a minor alert transit to a major alert and a major alert transit to a critical alert from the total alerts.
    • If there is no transition to higher state and alerts are closed in the state that were originally reported, the Proactive % will be 100%.
    • The Pro Active Alerts widget can be added only once in a dashboard.
  5. Problem Distribution

    To view the distribution of problems that occurred over a chosen time period, identify the count of problems that are currently open and figure out the maximum time duration for which a problem has remained open, you can use the problem Distribution widget. Using this widget, you an analyze when exactly during the past week, maximum number of problems were noticed in the target environment. To add this widget to your dashboard, click on the Problem Distribution option in the right panel that appears upon clicking the Widgets Gallery. The Problem Distribution widget will then appear as shown in Figure 10 listing the day-wise problem distribution for the past one week.

     

    Figure 12 : The Problem Distribution widget that appears in the dashboard

    By default, this widget consists of two sections - a KPI section and a bar graph displaying the problems that occurred during the chosen Timeline. The default Timeline is 1 week.

    The KPI sections reveals the total count of problems noticed in the target environment during the past 1 week (chosen Timeline), the count of problems that are currently open and the count of problems that are closed, the count of problems that are acknowledged, the average problem duration and the maximum duration for which a problem was open. By merely looking at this glance, administrators can figure out how well their environment has fared in the past 1 week and the count of problems that need to be closed.

    The bar graph offers you a day-wise distribution of the Critical, Major and Minor problems encountered by the target environment during the past 1 week. By analyzing this graph, administrators can figure out the day on which maximum number of critical/major/minor alerts were raised in the target environment.

    By default, 1 week is chosen from the Timeline list. You can alter the timeline as you wish. If you choose

     

    Figure 13 : Selecting the country of your choice for which you wish to view the trending news

    Note:

    The Problem Distribution widget can be added only once in a dashboard.

  6. Tier Health

    In order to view the number of components and their current status for each Component Type in your infrastructure, you can use the Tier Health widget. Once you click the Tier Health option in the right panel that appears when the Widgets Gallery is clicked, the Tier Health widget will appear in your dashboard displaying all the component types in your infrastructure (see Figure 14).

    Figure 14 : The Tier Health widget

    Against each component type, a bar graph will appear listing the number of components of each component type in Critical, Major, Minor, Normal, and/or Unknown states. Clicking on each section of the bar graph will lead you to the SERVERS page (see Figure 15) where you will be able to view the components that are currently in the chosen state.

    Figure 15 : The SERVERS page that appears when a bar is clicked from the Tier health widget

    In environments where there a large number of servers are managed, administrators found it difficult to scroll through this widget to view the server of their choice. To ease the use of the search, a Filter By Component Type list box is provided in the Tier Health widget. To enable this list box, you need to set the ShowComponentTypeFilter flag in the eg_customdashboard.ini file located in the <eG_INSTALL_DIR>\manager\config folder to true. By default, this flag is set to false.

    Once the list box is enabled, the list will be auto-populated with the servers managed in the environment (see Figure 16). If the health of a server alone is to be viewed, then, administrators can select the check box against the server to view the health of that server.

    Figure 16 : Viewing the tier health of a chosen component

    Note:

    • The Tier Health widget can be added only once in the dashboard.
  7.  

  8.  
  9. User Experience

    To figure out how satisfied was the user experience with respect to a web site in terms of Apdex score, you can use the User Experience widget. Click on the User Experience option in the right panel that appears upon clicking the Widgets Gallery. The User Experience widget will then appear as shown in Figure 10.

     

    In this widget, the Apdex score of the chosen web site/web application is displayed. Additionally, a heat map chart displays the distribution of user's page views in terms of satisfying page views, tolerating page views and frustrating page views.

    You can even clone this widget using the Clone Widget option that appears when you click on the three dots while hovering over the right top corner of the widget. By default, this widget is plotted for the web site/application configured in the Real User Monitor component.

    To plot this widget for a site/application accessed via a Mobile operating on Android or iOS, then, click the Edit button. Select Mobile from the Show User Experience For list and the operating system of the Mobile from the OS list. By default, All option will be chosen from the OS list.

  10. Geo User Experience - RUM
  11.  
  12. Resource Consumption Analysis

    To analyze the physical resource consumption of the servers in the target environment, you can use the Resource Consumption Analysis widget.

    By default, this widget comprises of three sections - a bar graph displaying the highest and least percentage of CPU utilized by the chosen server, a line graph displaying the average CPU utilization percentage of the chosen server during the last 15 minutes and a table displaying the top 10 processes of the chosen server that consumed a higher percentage of CPU during the last 15 minutes.

    To choose the Timeline, the exact physical resource utilization (Disk/CPU/Memory) that should be displayed in the widget and the component for which you wish to monitor the physical resource utilization, you can click the Edit option that appears when you click the vertical three dots icon.

    In Figure 11 that appears, you can specify the following:

    By default, the CPU option will be chosen from the Filter By list. You can choose either Disk or memory options from this list of you wish this widget to display the disk utilization or memory utilization of the chosen servers.

    By default, 15 mins is chosen from the Timeline list indicating that the widget will display the resource utilization of the chosen server during the last 15 minutes. You can alter the Timeline according to your wish. The maximum timeline that can be chosen is 24 hours.

    By default, the Associated Elements list box in the Components Associated to this widget section will display all the servers for which you can plot the widget. If you wish to disassociate a server, then select the server from the Associate Elements list box and move it to the Dissociated Elements list.

    You can even search for a component of your choice using the Search Component(s) field in the Associated Elements list and Dissociated Elements list.

    Clicking the Done button will save your changes.

  13.  
  14. Service Health

    If you wish to view the state wise distribution of your infrastructure in your dashboard, then use the Service Health widget. The Service Health widget will appear once you click the Service Health option in the right panel that appears when the Widgets Gallery is clicked (see Figure 17).

    Figure 17 : The Service Health widget

    The pie chart will then appear with the state wise distribution of your infrastructure based on the option that you have chosen from the View by list in the ADD DASHBOARD window while adding the dashboard. If you have chosen Components from the View by list, then the Service Health widget will display a state wise distribution of all the components in your infrastructure. Clicking on a slice of the pie chart will lead you to the SERVERS page (see Figure 18) where you will be able to view the components that are currently in the chosen state.

    Figure 18 : The SERVERS page that appears upon clicking a slice of the Service Health widget

    Note:

    • The Service Health widget can be added only once in the dashboard.
  15. Tier Health

    In order to view the number of components and their current status for each Component Type in your infrastructure, you can use the Tier Health widget. Once you click the Tier Health option in the right panel that appears when the Widgets Gallery is clicked, the Tier Health widget will appear in your dashboard displaying all the component types in your infrastructure (see Figure 14).

    Figure 19 : The Tier Health widget

    Against each component type, a bar graph will appear listing the number of components of each component type in Critical, Major, Minor, Normal, and/or Unknown states. Clicking on each section of the bar graph will lead you to the SERVERS page (see Figure 15) where you will be able to view the components that are currently in the chosen state.

    Figure 20 : The SERVERS page that appears when a bar is clicked from the Tier health widget

    In environments where there a large number of servers are managed, administrators found it difficult to scroll through this widget to view the server of their choice. To ease the use of the search, a Filter By Component Type list box is provided in the Tier Health widget. To enable this list box, you need to set the ShowComponentTypeFilter flag in the eg_customdashboard.ini file located in the <eG_INSTALL_DIR>\manager\config folder to true. By default, this flag is set to false.

    Once the list box is enabled, the list will be auto-populated with the servers managed in the environment (see Figure 16). If the health of a server alone is to be viewed, then, administrators can select the check box against the server to view the health of that server.

    Figure 21 : Viewing the tier health of a chosen component

    Note:

    • The Tier Health widget can be added only once in the dashboard.
  16. Weather

    If you wish to view the weather forecast for the city of your choice, click on the Weather widget that appears in the right panel when the Widgets Gallery is clicked. Doing so, the Weather widget will appear in your dashboard as shown in Figure 22.

    Figure 22 : The Weather widget that appears in your dashboard

    By default, the weather forecast for Chennai city will be displayed. To receive the weather forecast for the city of your choice, you can click the Edit... option from the list that appears when the icon is clicked. Select the city of your choice from the Places list and then click the Update button.

    Note:

    • The Weather widget can be added only once in a dashboard.

Configurable Widgets

If you wish to compare the values of metrics for a wide range of components or if you wish to compare the detailed diagnosis of various measures or if you wish to view the list of alarms for a chosen measure, then you can use the widgets from the Configurable Widgets tab. The forthcoming sections will explain in detail about each widget available in this tab.

  1. Activity Chart

    To compare the performance of measures across servers/descriptors in a single graph, you can use the Activity Chart. For example, you can plot the graph for the Used Space measure of the Disk Space test across descriptors of a chosen server and identify the descriptors that are over-utilized. To add an Activity Chart to your dashboard, click the Activity Chart option that appears in the right panel when you click the Configurable Widgets tab in Figure 1Figure 23 will then appear.

    Figure 23 : The Activity Chart

    Once the Activity Chart widget is appended to the dashboard, click on the icon. Figure 24 will then appear.

    Figure 24 : Configuring the Activity Chart widget

    To configure the metrics for the Activity Chart, click the Configure Metrics link in Figure 24. Figure 25 will then appear.

    Figure 25 : Choosing the test/measure/descriptors for a chosen component

    In Figure 25, specify the following:

    • Select a Test, Component Type, Component and Measures for which you wish to configure the Activity Chart. If the Component list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. The COMPONENTS pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Activity Chart widget. You can even search for a component of your choice using the Search Component(s) field in the Components list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the descriptors and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Activity Chart. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.
    • If descriptors exist for a chosen component, an Aggregate Descriptors slider will appear as shown in Figure 25. By default, this slider is turned off. If this slider is turned on, then an Aggregate Function drop down list will appear with the functions using which you can aggregate the chosen measures and display the same in the Activity Chart.
    • Clicking the Add button will display the selections that you have made in the section below the sample activity chart (see Figure 26).

      Note:

      You are allowed to provide the name of your choice for the components, measures and the individual descriptor that you have chosen. To do so, just double-click on the component/measure/descriptor for which you wish to provide a name of your choice and enter a new name.

      Figure 26 : Listing your selection and choosing the default configuration

    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • By default, the Servers, Measures and Descriptors options are checked against the Legend Display field. If you do not wish to view descriptor-wise measure values, then you can uncheck the Descriptors option against the Legend Display field. If you do not wish to view the measure-wise values, then you can uncheck the Metrics option against this field.
    • You can even choose the colors of your own to plot the graph from the Color Palette list.

      Note:

      You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.

    • By default, this chart will be represented for the actual values of the chosen measure across descriptors. Therefore, the Show Distribution As Pct(%) slider will be turned off. If you wish to represent this graph in terms of percentage, turn on this slider.
    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list. You can even specify a pattern of descriptors to be excluded in this list box.
    • Clicking the Done button will display the Activity chart for the chosen measures as shown in Figure 27.

      Figure 27 : The configured Activity Chart

  2. Area Graph

    To view the area-wise distribution of metrics in a single graph, you can use the Area Chart. For example, if you wish to plot a chart for the Incoming traffic and Outgoing traffic of the Windows Network Traffic test and identify how well the network traffic is utilized over a time period, then you can plot an Area Chart. To add an Area Chart to your dashboard, click the Area Graph option that appears in the right panel when you click the Configurable Widgets tab in Figure 1. Figure 28 will then appear.

    Figure 28 : The Area Chart widget

    Once the Area Chart widget is appended to the dashboard, click on the icon. Figure 29 will then appear.

    Figure 29 : The Area Chart Widget Configuration

    To configure the metrics for the Area Chart, click the Configure Metrics link in Figure 29. Figure 30 will then appear.

    Figure 30 : Configuring the metrics for Area Chart

    In Figure 30, specify the following:

    • Select a Test, Component Type, Component and Measures for which you wish to configure the Area Chart. If the Component list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. The COMPONENTS pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Area Chart widget. You can even search for a component of your choice using the Search Component(s) field in the Components list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the descriptors and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Area Chart. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.
    • Pick a Timeline for which the Area Chart should be configured. If you wish to specify the time for which the Area Chart should be configured, then you can do so using the From and To fields.

    Clicking the Add button will display the selections that you have made in the section below the sample area chart (see Figure 31).

    Note:

    You are allowed to provide the name of your choice for the components, measures and the individual descriptor that you have chosen. To do so, just double-click on the component/measure/descriptor for which you wish to provide a name of your choice and enter a new name.

    Figure 31 : Listing your selection and choosing the default configuration

    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • By default, the Servers, Measures and Descriptors options are checked against the Legend Display field. If you do not wish to view descriptor-wise measure values, then you can uncheck the Descriptors option against the Legend Display field. If you do not wish to view the measure-wise values, then you can uncheck the Metrics option against this field.
    • You can even choose the colors of your own to plot the graph from the Color Palette list.

      Note:

      You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.

    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list. You can even specify a pattern of descriptors to be excluded in this list box.
    • Clicking the Done button will display the Area chart for the chosen measures as shown in Figure 32.
    • By default, the area chart will be displayed with an overlap of one metric over the other i.e., the measure with the maximum value will be plotted first and the rest of the measures will be plotted within the area of the measure with the maximum value.

      Figure 32 : The Area Chart widget that is configured based on your selection

    • If you wish to view the exact area distribution of measures without overlap, you can slide the Stacked slider to the right in Figure 31. For example, if you wish to view the area-wise distribution of the Incoming Traffic and Outgoing Traffic metrics of the Windows Network Traffic test using the Area Chart, then upon adding those metrics, the Area Chart will appear as shown in Figure 33 with the minimum value being plotted in the graph first and the value higher than the minimum value plotted over the minimum value. Note that only the metrics with the same measurement unit should be added if the Stacked slider is turned on.

      Figure 33 : The Area Chart when the Stack Area Chart check box is checked

      If you wish to change the colors used in the Area Chart, simply click the icon and choose the color palette of your interest.

  3. Bar Graph

    If you want to compare the values of the configured measure-descriptor combinations during the last measurement period, you can use the Bar Graph widget. To append a bar graph to your dashboard, click the Bar Graph option that appears in the right panel when the Configurable Widgets tab is clicked (see Figure 1). Figure 34 will then appear in your dashboard.

    Figure 34 : The Bar Graph widget

    You may add the measures and components by clicking the Configure Metrics link in Figure 35 that appears when you click the icon in the Bar Graph widget. A bar graph can be generated for closely related measures so that you can accurately diagnose the root-cause of performance problems in an infrastructure. For instance, a bar graph comparing the CPU usage of a virtual host, the relative CPU usage of the VMs, and the actual CPU usage of the VMs, will lead you to the root-cause of a CPU contention experienced by a VM.

    Figure 35 : Clicking the Configure Metrics

    Once you click the Configure Metrics link in Figure 35, Figure 36 will appear where you will be required to choose the Test, Measures, Component Type and Components of your choice.

    Figure 36 : Configuring the test, measures and components for generating the bar graph

    In Figure 36, specify the following:

    • Select a Test, Component Type, Component and Measures for which you wish to configure the Area Chart. If the Component list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. The COMPONENTS pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Bar Graph widget. You can even search for a component of your choice using the Search Component(s) field in the Components list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the descriptors and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Bar Graph. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.

    Clicking the Add button will display the selections that you have made in the section below the sample bar graph (see Figure 37).

    Figure 37 : Listing the selection and choosing the default options

    • By default, the Servers and Descriptors options are checked against the Legend Display field. If you do not wish to view descriptor-wise measure values, then you can uncheck the Descriptors option against the Legend Display field.
    • You can even choose the colors of your own to plot the graph from the Color Palette list.

      Note:

      You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.

    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list. You can even specify a pattern of descriptors to be excluded in this list box.

    Note:

    • You are allowed to provide the name of your choice for the components, measures and the individual descriptor that you have chosen. To do so, just double-click on the component/measure/descriptor for which you wish to provide a name of your choice and enter a new name.

    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • Clicking the Done button will display the Bar chart for the chosen measures as shown in Figure 32.

      Figure 38 : The Bar Chart widget that is configured based on your selection

    • If you have chosen Vertical option from the View Type list, then, the Bar chart will be displayed as shown in Figure 39.

      Figure 39 : The bar graph that appears when Vertical option is chosen for viewing

    To view a bar graph for measures on which aggregation is enabled, you can use the stacked slider. For generating such a bar graph, turn on the Stacked slider in Figure 37. Figure 40 will then appear.

    Figure 40 : Generating a bar graph by turning on the Stacked slider

    If such a bar graph is generated for closely related measures, it will enable you to accurately diagnose the root-cause of performance problems in an infrastructure.

    If you wish to change the colors used in the bar graph, simply click the icon and choose the color palette of your interest.

  4. Combination Chart

    If you wish to view a graphical representation of a set of metrics with different measurement units, then you can use the Combination Chart widget. This Combination Chart combines the Line Chart, Bar Graph and Area Charts and provides you with a single graph. To add a Combination Chart to your dashboard, click the Combination Chart option that appears in the right panel when the Configurable Widgets tab is clicked in Figure 1. Figure 41 will then appear.

    Figure 41 : The Combination Chart widget

    Once the Combination Chart widget is appended to the dashboard, click on the icon. Figure 42 will then appear.

    Figure 42 : Configuring the Combination Chart

    To configure the metrics for generating a Combination Chart, click the Configure Metrics link in Figure 42. Figure 43 will then appear.

    Figure 43 : Selecting the tests and measures for generating the Combination chart

    In Figure 43, specify the following:

    • Select a Test, Component Type, Component and Measure for which you wish to configure the Combination Chart. If the Component list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. The COMPONENTs pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Combination Chart widget. You can even search for a component of your choice using the Search Component(s) field in the Component list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the descriptors and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Combination Chart. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.
    • Pick a Timeline for which the Combination Chart should be configured. If you wish to specify the time for which the Combination Chart should be configured, then you can do so using the From and To fields.
    • Clicking the Add button will add you selection to the chart and clicking the Finish display the selections that you made as shown in Figure 44.

      Figure 44 : Displaying the selections for generating the Combination Chart

    In Figure 44, you can either alter the following default specifications or generate the chart by clicking the Done button.

    • By default, the Servers, Descriptors and Metrics option is checked against the Legend Display field. If you do not wish to view descriptor-wise measure values, then you can uncheck the Descriptors option against the Legend Display field. If you do not wish to view the measure-wise values, then you can uncheck the Measures option against this field.
    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list.
    • You can even choose the colors of your own to plot the graph from the Color Palette list.

      Note:

      You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.

    • If you wish to view the value of the chosen measure during the last measurement period, then turn on the slider against the Show Summary.
    • You are allowed to provide the name of your choice for the components, measures and the individual descriptor that you have chosen. To do so, just double-click on the component/measure/descriptor for which you wish to provide a name of your choice and enter a new name.

    • By default, the graph will be plotted as a line chart and therefore all your selections will be listed with the Chart Type column indicating line as the default graph type. If you wish to view certain metrics of your selection as a bar graph or an area chart, then simply double clicking the line option under the Chart Type column against the chosen measure will invoke a drop down list. From this list, select column or Area according to your wish.
    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • Clicking the Done button will display the Combination chart for the chosen measures as shown in Figure 45.

      Figure 45 : The Combination Chart that is displayed based on the metrics of your choice

    • If the metrics of your choice are with different measurement units, then each type of graph will have a separate Y axis for your reference (see Figure 46). If you plot the Used space, Total capacity, Free Space metrics of the Disk Space test and the Incoming Traffic of the Network Traffic test, then the graph will be plotted with 3 different Y axis. The Y axis for the Total Capacity measure will be in represented in MB, the Y axis of the Percent usage measure will be represented in Percent and the Y axis of the Incoming traffic will be represented in Packets/sec.

      Figure 46 : The Combination Chart when different chart types are chosen

    • If you have turned on the slider of the Show Summary option, then the value of the measure during the last measurement period will be displayed as shown in Figure 47.

    Figure 47 : Viewing the value of the chosen measures during the last measurement period

  5. Detailed Diagnosis

    If you wish to periodically monitor the detailed diagnosis of a particular measure in your environment, then you can use the Detailed Diagnosis widget. Clicking the Add button against the Detailed Diagnosis option that appears in the right panel when the Configurable Widgets tab is clicked (see Figure 1) will append the Detailed Diagnosis widget to the dashboard (see Figure 48).

    Figure 48 : The Detailed Diagnosis widget

    Now, clicking the icon in the widget will lead you to Figure 49.

    Figure 49 : Configuring the Detailed Diagnosis widget

    Select the Component Type,Component, Test and Measure for which you wish to view the detailed diagnosis in Figure 49. The DD Columns will then be populated with the attributes that are available for the chosen measure. You can either select all the attributes or select the ones that are of interest to you. Clicking the Done button in Figure 49 will list your selection in the Detailed Diagnosis widget as shown in Figure 50.

    Figure 50 : The Detailed Diagnosis widget designed based on your choice

    Note:

    The detailed diagnosis of a single measure can alone be viewed in the Detailed Diagnosis widget. If you wish to view the detailed diagnosis for multiple measures, then you need to include multiple Detailed Diagnosis widgets in your dashboard.

  6. Digital Chart

    The Digital Chart helps administrators to track the fluctuations of a chosen measure over a period of time. To configure a Digital Chart, just click the Digital Chart option that appears in the right panel when the Configurable Widgets tab is clicked (seeFigure 1). The Digital Chart will now be appended to the dashboard as shown in Figure 51.

    Figure 51 : The Digital Chart widget

    To configure the measure of your choice, just click the icon in the widget which leads you to Figure 52.

    Figure 52 : Configuring the Digital Chart widget

    Selecting a Component Type, Component, Test, Measure and Descriptor in Figure 52 and clicking the Update button will display the Digital Chart for the chosen measure as shown in Figure 53.

    Figure 53 : The Digital Chart widget that is configured as per your selection

    If you wish to view the historical view of the measure for which you have configured the digital chart, then you can turn on the Enable History View slider. Once you have turned the slider on, the Chart Type, Show Icon and Choose Icon options will be enabled.

    If you want to view the history graph of the chosen measure, then select the turn on the Enable History View slider and click the icon. If you want to view a bar graph relating to the performance of the chosen measure, then you can click the icon. Similarly to view an area chart of the chosen measure over a time period, you can choose the icon.

    You can even choose a relevant icon of your choice for display in the digital chart. For this, click the icon against the Choose Icon option in Figure 52. Figure 54 then appears.

    Figure 54 : Choosing the icon for display in the generated digital chart

    Select the icon of your choice from Figure 54 and click the SELECT button. If you do not wish to choose the icon from the icon offered, then you can click the Custom option in Figure 54 to upload your own image. Figure 55 appears when you click the Custom option in Figure 54.

    Figure 55 : Uploading your own icon

    Click the Choose File option to Upload the image of your choice. You can even choose the size of the image to be displayed in the digital chart. By default, the slider is positioned in the L option indicating that a larger icon will be displayed in the digital chart. You can even search for the icon of your choice using the Search text box.

    You can even choose to view the state of the measure by merely turning on the Apply State Color for Font slider. Figure 56 appears displaying the Digital chart as per your selection.

    Figure 56 : The Digital Chart that appears with the state color, chosen icon and line graph

  7. Gauge Meter

    Often administrators may want to keep track on certain mission critical metrics round the clock. To view such real-time metrics, you can use the Gauge Meter widget. To add a Gauge Meter widget to the dashboard, just click the Gauge Meter option in the right panel that appears when the Configurable Widgets tab is clicked (see Figure 1). The Gauge Meter widget will then be appended to the dashboard as shown in Figure 57.

    Figure 57 : The Gauge Meter widget

    Clicking the icon in the widget will lead you to Figure 58 using which you can configure the metrics for the widget.

    Figure 58 : Configuring the Gauge Meter

    Selecting a Component Type, Component, Test, Measure and Descriptor in Figure 58 and clicking the Done button will display the Gauge Meter for the chosen measure (see Figure 59).

    Figure 59 : The Gauge Meter widget that is configured as per your choice

    Using this Gauge Meter widget you can figure out the maximum value of the measure and the current value of the metric in real time. This widget also helps you to figure out the load/utilization of the chosen measure in real time.

    You can even choose the color of the half dial using the colors available against the Color Picker option.

    If you wish to enable a full dial for the Gauge Meter widget, then turn on the Enable Full Dial slider. This will ensure that a full dial is displayed in the widget instead of the default half dial.

    By default, the Gauge Meter widget will not display the state of the measure. However, if you wish to view the state of the chosen measure, then you can turn on the Apply State Color For Gauge slider. This will ensure that the color of the dial is changed according to the state of the chosen measure. Figure 60 displays a full dial with the state of the measure.

    Figure 60 : The Gauge Meter widget displaying the full dial and the state of the measure

    Note:

    If the measurement unit of the measure plotted in the Gauge Meter is Percent, then the maximum value of the Gauge Meter is 100. If the measure has a measurement unit other than Percent, then the maximum value is picked by analyzing the values reported by the measure over a time period. If you wish to change this time period, then you can do so by editing the GaugeMaxTimeline parameter available in the [DASHBOARD_SETTINGS] section of the <EG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file. By default, the GaugeMaxTimeline parameter is set to 24 hours.

    By default, the Gauge Meter is plotted using the default HighCharts plugin. If you wish to use a different plugin, then you can do so by setting the EnableHighChartsforGauge flag available in the [DASHBOARD_SETTINGS] section of the <EG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file to false.

  8. Health

    If you wish to view the health of a group of key metrics associated with the components of your interest in the dashboard, then use the Health widget. To add a Health widget to the dashboard, just click the Health option in the right panel that appears when the Configurable Widgets tab is clicked (see Figure 1). The Health widget will then be appended to the dashboard.

    Figure 61 : The Health widget

    Once the Health widget is appended to the dashboard, click on the icon. Figure 62 will then appear.

    Figure 62 : Health Widget Configuration window

    Clicking the Configure Metrics link in Figure 62 will invoke Figure 63.

    Figure 63 : Adding the metrics of a component type

    Configure the metrics in Figure 63 as specified below:

    • Select a Component Type and Component for which you wish to configure the Health widget.
    • Once the Component is chosen, the Test list in the Pick Key Metrics section will be populated with the tests pertaining to the chosen component. Once you choose the test, the measures of that test will be populated in the Measure list. Select the measure(s) of your interest from this list.
    • Select the Descriptor and click the Add button. By default, All Descriptors option will be chosen from the Descriptor list.
    • Clicking the Add button will display your selection as shown in Figure 64.

      Figure 64 : Displaying your selection

      Note:

      You are allowed to provide the name of your choice for the components, measures and the individual descriptor that you have chosen. To do so, just double-click the component/measure/descriptor for which you wish to provide a name of your choice and enter a new name.

    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • If you wish to exclude certain descriptors, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list. You can even specify a pattern of descriptors to be excluded in this list box.
    • Clicking the Done button will display the chosen components and their current state in the Health widget as shown in Figure 65.

      Figure 65 : The health of a component being displayed

    • Clicking the state of the component will lead you to Figure 66 that contains the KPI and Problem Analytics tab.

      Figure 66 : The KPI indicators of a chosen component

      In the KPI tab, the measures configured by you will be displayed along with its current state and the value reported during the current measure period. If no alerts are raised for the chosen measure, then the measure is reported as Healthy. If alerts are generated for the component pertaining to the chosen measure, then, apart from the measures configured, the problematic measures are also listed along with their state and value in the KPI tab. If you do not wish to view the problematic measures in the KPI tab apart from the measures that you have configured and also wish to view the state of the server as that of the state of the measure that you have configured, then you should set the ShowHealthbasedonKPI flag in the eg_customdashboard.ini file in the <eG_INSTALL_DIR>\manager\config folder to Yes.

      The Problem Analytics tab as shown in Figure 67 provides an overall summary of alerts generated for the chosen Component. The alarm description will also be listed in this tab for further analysis.

      Figure 67 : The Problem Analytics tab displaying the alerts generated for the chosen component

      Clicking on the alarm description will lead you to the problematic test/measure combination in the layer model of the particular component.

      Figure 68 : The layer model that appears upon clicking an alarm description in the Problem Analytics tab

    Note:

    • The Problem Analytics tab will not appear if all the measures configured are healthy.
    • The KPI tab displays only the problematic measures in the highest order of severity. For example, if a component consists of a measure with a major alert and a measure with a minor alert, then the KPI tab displays the measure with the major alert apart from the measures of your interest. The Problem Analytics tab on the other hand, will list all the alarms for the chosen component irrespective of the criticality.
  9. Heat Map

    If you wish to view the distribution of metrics possessing the same measurement unit, then you can use the Heat Map chart. To add a Heat Map widget to the dashboard, just click the Heat Map option in the right panel that appears when the Configurable Widgets tab is clicked (see Figure 1).

    Figure 69 : The Heat Map Chart widget

    Once the Heat Map chart widget is appended to the dashboard, click on the icon. Figure 70 will then appear.

    Figure 70 : The page leading users to configure metrics

    Clicking the Configure Metrics will lead you to Figure 71 where you will be allowed to configure the measures of your choice to plot the Heat Map widget.

    Figure 71 : Configuring the Heat Map chart

    Specify the following in Figure 71:

    • Select a Test, Component Type, Component and Measure for which you wish to configure the Heat Map chart. If the Component list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. The COMPONENT pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Heat Map chart widget. You can even search for a component of your choice using the Search Component(s) field in the Component list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Heat Map chart. You can even search for a descriptor of your choice using the Search Descriptors(s) field in the Descriptor list.
    • If descriptors exist for a chosen component, an Aggregate Descriptors flag will appear as shown in Figure 97. By default, this flag is set to No. If this flag is set to Yes, then an Aggregate Function drop down list will appear with the functions using which you can aggregate the chosen measures and display the same in the Heat Map chart.
    • By default, all the options are checked against the Legend Display field. This implies that by default, the generated heat map will include the name of the server, descriptor and measure. If you do not wish to view descriptor-wise measure values in the heat map chart, then you can uncheck the Descriptors option against the Legend Display field. If you do not wish to view the measure-wise values in the heat map chart, then you can uncheck the Metrics option against this field.
    • Clicking the Add button in Figure 71 will display the selections that you have made in Figure 72.

      Figure 72 : Displaying your selection for Heat Map chart

      You are allowed to provide the name of your choice for the components, measures and the individual descriptor that you have chosen. To do so, just double-click on the component/measure/descriptor for which you wish to provide a name of your choice and enter a new name.

    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • Clicking the Done button will display the Heat Map chart for the chosen measures as shown in Figure 73. By default, the overall representation of the Heat Map chart will be in percentage values, irrespective of the measurement unit of the chosen measures.

      Figure 73 : The Heat Map Chart that is configured based on the metrics of your choice

      Note:

      • The distribution of the Heat Map Chart will be relevant only for measures with the same measurement unit.
      • If you configure more than 5 measures, the Heat Map Chart may not be evenly distributed.
      • Unlike other graphs, when you expand the Heat Map Chart widget, the actual Heat Map Chart cannot be expanded to fit the widget.
  10. Line Graph

    By analyzing the Minimum, Maximum and Average values of a chosen measure over a chosen time period, you can deduce past performance trends, predict future trends, and accordingly draw capacity plans for the future. To deduce such trends, you can use the Line chart widget. Clicking the Line Graphoption in the right panel that appears when the Configurable Widgets tab is clicked in Figure 1 will append the Line Graph to the dashboard as shown in Figure 74.

    Figure 74 : The Line Chart widget

    To add the measures for which you wish to view the line chart, click on the icon in Figure 74. Figure 75 will then appear.

    Figure 75 : The wizard that appears to configure the Line Graph

    Clicking the Configure Metrics link in Figure 75 will lead you to Figure 76.

    Figure 76 : Configuring the Line Graph widget

    Let us now discuss on how to configure metrics using Figure 76:

    • Pick a Timeline for which the Line Chart should be configured. If you wish to specify the time for which the Line Chart should be configured, then you can do so using the From and To fields.
    • Select a Test, Component Type, Component and Measure for which you wish to configure the Line Chart. If the Component list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. The COMPONENTS pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Line Chart widget. You can even search for a component of your choice using the Search Component(s) field in the Component list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the descriptors and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Line Chart. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.
    • Once you have chosen the required measures and the component, click the Add button. When you click the Finish button, your selection will be listed as shown in Figure 77.

      Note:

      You are allowed to provide the name of your choice for the components, measures and the individual descriptor that you have chosen. To do so, just double-click on the component/measure/descriptor for which you wish to provide a name of your choice and enter a new name.

      Figure 77 : The components, test and measures you have chosen

    • By default, all the options are checked against the Legend Display field. If you do not wish to view descriptor-wise measure values, then you can uncheck the Descriptors option against the Legend Display field. If you do not wish to view the measure-wise values then you can uncheck the Metrics option against this field.
    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list.
    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • If you wish to change the colors used in the line chart, simply click the icon and choose the color palette of your interest. You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.
    • Clicking the Done button will display the Line Chart for the chosen measures as shown in Figure 78.

      Figure 78 : The Line Chart widget that is configured based on your selection

  11. Live Measures

    If you wish to monitor the real time metrics reported by certain measures, then you can use the Live Measures widget. Clicking the Live Measures option in the right panel that appears when the Configurable Widgets tab is clicked in Figure 1 will append the Live Measures widget to your dashboard (see Figure 79).

    Figure 79 : The Live Measures widget

    Clicking the icon in the widget will lead you to Figure 80 where you will be required to configure the measure of your choice.

    Figure 80 : Configuring the metrics to be displayed in the Live Measures widget

    Select the Component Type, Component, Test, Descriptor and Measure for which you wish to view the real time metrics in the Live Measures widget and click the Done button in Figure 80. Figure 81 will then appear.

    Figure 81 : The Live Measures widget that is designed as per your choice

    If you wish to view the current state of each measure, then, you can enable the Apply State Color for Background slider. By doing so, each measure tile in Figure 81 will be displayed with the current state color in the background. as shown in Figure 82.

    Figure 82 : The Live Measures widget with current state of the measures

    Note:

    The Live Measures widget can be configured to view the measures of a single Test alone. If you wish to configure Live Measures for multiple tests, then you may need to configure a Live Measures widget for each chosen Test.

  12. Pie Chart

    To view the distribution of metrics for a chosen component based on a pre-defined template, you can use the Pie Chart widget. Clicking the Pie Chart option in the right panel that appears when the Configurable Widgets tab is clicked will append the Pie Chart widget to the dashboard as shown in Figure 83.

    Figure 83 : The Pie Chart widget

    Clicking the icon will invoke Figure 84.

    Figure 84 : Configuring the Pie Chart widget

    To configure the pie chart, click the Configure Metrics link. Figure 85 will then appear.

    Figure 85 : Adding the metrics for the Pie Chart widget

    Select a Test, Component Type, Component, Measures and Descriptor of your choice from Figure 85 and click the Add button to view the distribution of metrics in the Pie Chart widget (see Figure 86).

    Figure 86 : The Pie Chart metrics displaying the distribution of metrics

    Note:

    For a pie chart to be plotted effectively, the measurement units of all the measures should be the same.

  13. Scatter Plot

    To historically analyze the values of two closely related metrics and plot their historical values in a single graph, you can use the scatter plot widget. Clicking the Scatter Plot option in the right panel that appears when the Configurable Widgets tab is clicked will append the Scatter Plot widget in Figure 87.

    Figure 87 : The Scatter Plot widget

    Clicking on the icon in this widget will invoke Figure 88 using which you can configure the metrics that are to be displayed in this widget.

    Figure 88 : The configuration page of the Scatter Plot widget

    In Figure 88, specify the following:

    By default, the Configure X Axis tab will be displayed. Here, select the Component Type, Component, Test, Measure and Descriptor for which you wish to plot the graph.

    Figure 89 : Configuring the X Axis

    Similarly, select the Component Type, Component, Test, Measure and Descriptor for the Y axis from the Configure Y Axis tab (see Figure 90).

    Figure 90 : Configuring the Y Axis

    By default, all options are checked against the Legend Display field in Figure 90. If you do not wish to view descriptor-wise measure values, then you can uncheck the Descriptors option against the Display field. Similarly, if you do not wish to view the measures, then, you can uncheck the Metrics option.

    Select the color to plot the graph from the Color Picker palette.

    Choose a Timeline for which you wish to plot the graph. By default, the timeline is 1 hour.

    Clicking the Done button will invoke Figure 91.

    Figure 91 : The Free Space Vs Used Space measure plotted for the Scatter Plot widget

  14. Table

    If you want to compare the values of metrics collected from a wide array of components in a tabular column, then, you can use the Table widget. Clicking on the Table widget option in the right panel that appears when the Configurable Widgets tab is clicked in will append the Table widget in Figure 92.

    Figure 92 : The Table widget

    Clicking on the icon in this widget will invoke Figure 93 using which you can configure the metrics that are to be displayed in this widget.

    Figure 93 : Configuring metrics that are to be shown in the Table widget

    Clicking the Configure Metrics link will invoke Figure 94 where you will be allowed to configured the metrics for displaying in the Table widget.

    Figure 94 : Configuring the metrics for the Table widget

    Let us now discuss on how to configure metrics in the Table widget using Figure 94:

    • Select a Test, Component Type, Component and Measures for which you wish to configure the Table widget. Once you have chosen the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Components list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. Figure 95 will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Table widget.

      Figure 95 : The COMPONENTS pop up window

      Note:

      You are allowed to provide the name of your choice for the components, measures and the individual descriptor that you have chosen. To do so, just double-click on the component/measure/descriptor for which you wish to provide a name of your choice and enter a new name.

    • You can even search for a component of your search using the Search Components(s) field in the Components list.
    • If the Descriptor list consists of too many descriptors, then viewing all the descriptors and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. Figure 96 will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Table widget.

      Figure 96 : The DESCRIPTOR pop up window

    • You can even search for a descriptor of your search using the Search Descriptor(s) field in the Descriptor list.
    • If descriptors exist for a chosen component, an Aggregate Descriptors slider will appear as shown in Figure 97. By default, this slider is turned off. If this slider is turned on, then an Aggregate Function drop down list will appear with the functions using which you can aggregate the chosen measures and display the same in the Table widget.

      Figure 97 : The Aggregate Descriptors flag that appears when a descriptor is chosen

    • Once you have chosen your selection, click the Add button and then the Finish button. Figure 98 will then appear where you will be allowed to alter the default selections of the widget.

      Figure 98 : The default configuration of the Table widget

    • By default, the Servers and Descriptors options are checked against the Display field in Figure 98. If you do not wish to view descriptor-wise measure values, then you can uncheck the Descriptors option against the Display field.
    • By default, the Show Values flag (see Figure 98) is set to Yes indicating that the real time values of the chosen measures are displayed in the Table widget. If this flag is set to No, then the state of the chosen measure during the last measurement period for each chosen component is displayed as against the real time values.
    • If you wish to view the state of each measure displayed in the Table widget, then choose Background or Font from the Apply State Color list. If you choose Background, then the background of the measure value will be displayed with the state of the measure. If you choose Font from this list, then the measure value by itself will be displayed in the current state. By default, None is chosen from this list.
    • If you wish to historically analyze the measures of the table widget over a period of time, then , turn on the Enable History View slider. By default, this slider is turned off.
    • The Chart Type option will be enabled only when the Enable History View slider is turned on. By default, the graph will be plotted as a line chart against the measure in the Table widget and therefore icon is chosen against the Chart Type list as default. If you wish to view the historical analysis of the measures as a bar graph, then, select option from this list. Similarly, you can choose icon to view the historical analysis of the measures as an area graph.
    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list.
    • You can even edit the Component, Measure and Descriptor columns in the Selection Details section to provide a name of your choice.
    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • Clicking the Done button in Figure 98 will populate the Table widget with the values of the chosen measures in a tabular format as shown in Figure 99.

      Figure 99 : The Table widget that is designed as per your choice

    • If Background option is chosen from the Apply State Color list, then the Table widget will appear as shown in Figure 100.

      Figure 100 : The Table widget that is designed as per your choice

    • If you have turned on the Enable History View slider, then the Table widget will appear as shown in Figure 101.

      Figure 101 : The Table widget when the Enable History View slider is turned on

  15. Timeline Graph

    To historically analyze the performance of the chosen measure, you can include a Timeline Graph in your dashboard. Clicking the Timeline Graph option in the right panel that appears when the Configurable Widgets tab is clicked will append the Timeline Chart widget in the dashboard. A sample widget is shown in Figure 102.

    Figure 102 : The Timeline Chart widget

    To add the measures for which you wish to view the timeline chart, click on the icon. Figure 103 will then appear.

    Figure 103 : Configuring the Timeline Chart

    Clicking the Configure Metrics link will lead you to Figure 104 where you will be allowed to configure the test, component, component type and measure for generating the Timeline chart.

    Figure 104 : Configuring the metrics for the Timeline Chart

    In Figure 104, do the following:

    • Pick a Timeline for which the Timeline Chart should be configured. If you wish to specify the time for which the Timeline Chart should be configured, then you can do so using the From and To fields. By default, the timeline is 1 hour.
    • Select a Test, Component Type, Component and Measure for which you wish to configure the Timeline Chart widget. If the Components list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Components list. The COMPONENTS pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Timeline Chart widget. You can even search for a component of your choice using the Search Component(s) field in the Component list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the descriptors and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Timeline Chart. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.

    • Once you have chosen the Component, Component Type, Test, Measures and Descriptors, click the Add button and then the Finish button. The selections that you have made will appear as shown in Figure 105.

      Note:

      You are allowed to provide the name of your choice for the components, measures and the individual descriptor that you have chosen. To do so, just double-click on the component/measure/descriptor for which you wish to provide a name of your choice and enter a new name.

      Figure 105 : Choosing the other parameters for the Timeline Chart

    • If you wish to delete a selection, then you can do so by clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • By default, all the options are checked against the Legend Display field. If you do not wish to view descriptor-wise measure values, then you can uncheck the Descriptors option against the Legend Display field. If you do not wish to view the measure-wise values, then you can uncheck the Metrics option against this field.
    • If you wish to view the value of the chosen measure during the last measurement period, then turn on the slider against the Show Summary.
    • By default, the graph will be plotted as a line chart and therefore Line option is chosen from the Chart Type list as default. If you wish to view the Timeline chart as a bar graph, then, select Column option from this list.
    • If you wish to change the colors used in the Timeline Chart, simply click the icon and choose the color palette of your interest. You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.
    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list.

    • Clicking the Done button in Figure 105 will display the Timeline Chart for the chosen measures as shown in Figure 106.

      Figure 106 : The Timeline Chart widget configured based on the measures of your choice

      The Timeline Chart that appears as a bar graph when the Column option is chosen from the Chart Type list (see Figure 107).

    Figure 107 : The Timeline Chart widget configured as a bar graph

  16. TopN Analysis

    To analyze the top values of measures over a period of time, you can use the TopN Analysis widget. Clicking on the TopN Analysis widget option in the right panel that appears when the Configurable Widgets tab is clicked in will append the TopN Analysis widget to the dashboard as shown in Figure 108.

    Figure 108 : The TopN Analysis widget

    To add the measures for which you wish to view the TopN Analysis widget, click on the icon. Figure 109 will then appear.

    Figure 109 : Configuring the TopN Analysis widget

    In the Configure Metrics section of Figure 109, specify the following:

    • Select a Test, Component Type, Component and Measure for which you wish to configure the TopN Analysis widget. If the Components list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Components list. The COMPONENTS pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the TopN Analysis widget. You can even search for a component of your choice using the Search Components(s) field in the Component list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the descriptors and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the TopN Analysis widget. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.
    • Once you choose the measure, you will be allowed to alter the options that were grayed out initially.
    • By default, all the options are checked against the Legend Display field. If you do not wish to view descriptor-wise measure values, then you can uncheck the Descriptors option against the Legend Display field. If you do not wish to view the server-wise values, then you can uncheck the Servers option against this field.
    • By default, Bar option is chosen from the Display Type list. This implies that the TopN Analysis widget will be plotted as a bar graph. If you wish to plot the widget in a table format, then choose Table option from this list.
    • If you have chosen Bar option from the Display Type list, then an additional Color palette list will appear using which you can choose the color palette of your interest. You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.
    • If you have chosen Bar option from the Display Type list, then an additional View Type list will appear. By default Horizontal is chosen from this list.
    • Pick a Timeline for which the TopN Analysis widget should be configured. By default, the timeline is 1 hour.
    • By default, Top 10 has been chosen from the Priority list indicating that the top 10 values of the chosen measure for the chosen descriptors will be displayed in the widget.
    • Using the Weighted Average flag, you can indicate how the Avg value is to be computed for a chosen measure. The status of the Weighted Average flag is relevant only if the Test chosen is a descriptor-based test, and the descriptors are dynamic in nature. For example, the Net flows test auto-discovers the net flows that are currently active on a Cisco router. For each net flow (i.e., source IP - destination IP pair) so discovered, the test reports a variety of statistics. Unlike descriptors such as disk partitions or processors that rarely change, the net flows are dynamic descriptors, which may change often; in other words, a net flow that is active on the network now, may not communicate at all during the next measurement period. The Net flows test will neither report metrics for the inactive descriptors nor display it in the eG monitoring console. This is why, net flows are considered ‘dynamic descriptors’.

    • Using the Weighted Average flag, you can indicate how the Avg value is to be computed for a chosen measure. The status of the Weighted Average flag is relevant only if the Test chosen is a descriptor-based test, and the descriptors are dynamic in nature. For example, the Net flows test auto-discovers the net flows that are currently active on a Cisco router. For each net flow (i.e., source IP - destination IP pair) so discovered, the test reports a variety of statistics. Unlike descriptors such as disk partitions or processors that rarely change, the net flows are dynamic descriptors, which may change often; in other words, a net flow that is active on the network now, may not communicate at all during the next measurement period. The Net flows test will neither report metrics for the inactive descriptors nor display it in the eG monitoring console. This is why, net flows are considered ‘dynamic descriptors’.

    • By default, the Avg value of the chosen measure is compared across all selected descriptors. Since the Weighted Average flag is set to No by default, this Avg is computed as the ratio of the sum total of the measure values reported by a descriptor during the given timeline and the total number of times the test ran during the same timeline. In case of dynamic descriptors however, the Avg values so computed may not reveal the ‘true picture of performance’. This is because, the test may not discover or report metrics for dynamic descriptors throughout a given timeline. For example, take the case of the Net flows test. Say, the test auto-discovered two net flows - namely, ‘A’ and ‘B’ - during its first measurement period; both net flows registered a Data in Flow of 3 MB and 8 MB respectively. Assume that the second time the Net flows test ran, it captured 5 MB of data in net flow ‘A’. Net flow ‘B’ however was inactive during the second measurement period, and hence, was not discovered at all. If the Weighted Average flag is set to No by default, then, the TOP-N report will plot the Avg value of 4 MB (3+5=8/2=4) for net flow ‘A’ and 4 MB (8/2=4) again for net flow ‘B’. If you notice, unlike net flow ‘A’, where 8 MB of data was transacted over a period of time, in case of net flow ‘B’, 8 MB of data was transacted at one shot! Logically therefore, net flow ‘B’ has to be ranked above net flow ‘A’ in terms of data in flow. However, since the default Avg value computation does not clearly bring out this difference, both net flow ‘A’ and ‘B’ are treated at par! This is why, in case of dynamic descriptors, you may want to set the Weighted Average flag to Yes. In this case, the eG Enterprise system expresses Avg as the ratio of the sum total of the measure values reported by a descriptor during a given timeline and the ‘total number of times that descriptor was active’ during the same timeline. This implies that if the Weighted Average flag is set to Yes in the net flow example above, the Avg value for net flow ‘A’ will continue to be 4 (3+5=8/2=4), but the same for net flow ‘B’ will be 8 MB (8/1=8). In the TopN Analysis widget report therefore, net flow ‘B’ will be placed above net flow ‘A’, thereby accurately pointing you to the top communicators over the network.

    • By default, when the Show TopN flag to Yes, the Avg value of the chosen measure is compared across all selected descriptors. Since the Weighted Average slider is turned off by default, this Avg is computed as the ratio of the sum total of the measure values reported by a descriptor during the given timeline and the total number of times the test ran during the same timeline. In case of dynamic descriptors however, the Avg values so computed may not reveal the ‘true picture of performance’. This is because, the test may not discover or report metrics for dynamic descriptors throughout a given timeline. For example, take the case of the Net flows test. Say, the test auto-discovered two net flows - namely, ‘A’ and ‘B’ - during its first measurement period; both net flows registered a Data in Flow of 3 MB and 8 MB respectively. Assume that the second time the Net flows test ran, it captured 5 MB of data in net flow ‘A’. Net flow ‘B’ however was inactive during the second measurement period, and hence, was not discovered at all. If the Weighted Average flag is set to No by default, then, the TOP-N report will plot the Avg value of 4 MB (3+5=8/2=4) for net flow ‘A’ and 4 MB (8/2=4) again for net flow ‘B’. If you notice, unlike net flow ‘A’, where 8 MB of data was transacted over a period of time, in case of net flow ‘B’, 8 MB of data was transacted at one shot! Logically therefore, net flow ‘B’ has to be ranked above net flow ‘A’ in terms of data in flow. However, since the default Avg value computation does not clearly bring out this difference, both net flow ‘A’ and ‘B’ are treated at par! This is why, in case of dynamic descriptors, you may want to set the Weighted Average flag to Yes. In this case, the eG Enterprise system expresses Avg as the ratio of the sum total of the measure values reported by a descriptor during a given timeline and the ‘total number of times that descriptor was active’ during the same timeline. This implies that if the Weighted Average flag is set to Yes in the net flow example above, the Avg value for net flow ‘A’ will continue to be 4 (3+5=8/2=4), but the same for net flow ‘B’ will be 8 MB (8/1=8). In the Table widget report therefore, net flow ‘B’ will be placed above net flow ‘A’, thereby accurately pointing you to the top communicators over the network.

    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list.
    • Clicking the Done button in Figure 103 will display the TopN Analysis widget for the chosen measure as shown in Figure 106.

    Figure 110 : The TopN Analysis widget

    If you have turned on the Weighted Average slider and chosen Vertical option from the View Type list, then the TopN Analysis widget will appear as shown in Figure 111.

    Figure 111 : A vertical TopN Analysis widget

    If you have chosen Table option from the Display Type list, then the TopN Analysis widget will appear as shown in Figure 112.

    Figure 112 : The TopN Analysis widget in a table format

  17. Topology

    To view a service or segment topology in your environment, you can use the Topology widget. Clicking the Topology option in the right panel that appears when the Configurable Widgets tab is clicked will append the Topology widget to the dashboard as shown in Figure 113.

    Figure 113 : The Topology widget

    Clicking the icon will lead you to Figure 114.

    Figure 114 : Configuring the Topology widget

    In Figure 114, specify the following:

    • By default, the Topology widget offers you the flexibility to view either the service or segment topologies configured in the target environment. For this, you can choose either Service or Segment from the Choose a Grouping list.
    • Select the name of the service or segment topology that you wish to view from the Group Name list.

    Figure 115 shows a segment topology configured in the target environment.

    Figure 115 : The segment topology configured in the target environment

  18. Trend Graph

    To historically analyze the trend of the measures over a period of time, you can use the Trend Graph widget. Clicking the Trend Graph option in the right panel that appears when the Configurable Widgets tab is clicked will append the Trend Graph widget to the dashboard as shown in Figure 116.

    Figure 116 : The Trend graph widget

    Clicking the icon will lead you to Figure 117 where you will be required to configure the widget.

    Figure 117 : The Trend graph widget configuration page

    In Figure 117, click the Configure Metrics link to configure the metrics for the widget. Figure 118 will then appear.

    Figure 118 : Configuring the measures for the trend graph widget

    In Figure 118, specify the following:

    • Specify the Duration for which you wish to configure the widget. By default, Hourly is chosen from this list.
    • Pick a Timeline for which the Trend Graph should be configured. By default, the timeline is 24 hours. Note that the Timeline will change based on the selection that you have made for the Duration option.
    • Select a Test, Component Type, Component and Measure for which you wish to configure the Trend Graph widget. If the Components list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Components list. The COMPONENTS pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Trend Graph widget. You can even search for a component of your choice using the Search Components(s) field in the Component list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the descriptors and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Trend Graph widget. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.
    • Once you choose the measures and descriptors, click the Add button and then the Finish button.
    • Figure 119 will then appear listing your selection.

      Figure 119 : Configuring the additional parameters for the Trend graph widget

    In Figure 119, specify the following:

    • By default, all the options are checked against the Legend Display field. If you do not wish to view descriptor-wise measure values, then you can uncheck the Descriptors option against the Legend Display field. If you do not wish to view the server-wise values, then you can uncheck the Servers option against this field.
    • If you wish to view the current value of the chosen measure in the widget, then, turn on the Show Summary slider. By default, this slider is turned off.
    • If you wish to plot the trend graph widget with the minimum/maximum values of the chosen measures, then choose Min/Max option from the Statistics list. You can even plot the trend graph widget for average values and the sum value of the chosen measures.
    • You can choose the color palette of your interest from the Color Palette list to plot the graph. You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.
    • If you wish to plot the trend graph as a line, then choose Line option from the Chart Type list. You are even allowed to plot the graph as vertical bars. For this, choose Column option from the Chart Type list.
    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list.

    Clicking the Done button will display the Trend Graph as per your selection as shown in Figure 120.

    Figure 120 : The Trend graph widget configured with the default line chart option

    If you have chosen Bar option from the Chart Type list of Figure 119 and turned on the Show Summary slider, then the Trend graph will appear as shown in Figure 121.

    Figure 121 : The Trend graph that appears as a bar graph

  19. VM Alerts

    If you wish to monitor the real time alerts generated for each virtual machine (VM) or virtual desktop available in a hypervisor, then you can use the VM Alerts widget. Clicking the Add button against the VM Alerts option in Figure 2 will append the VM Alerts widget to your dashboard.

    Figure 122 : The VM Alerts widget

    Clicking the icon in Figure 122 will lead you to Figure 123 where you will be required to configure the measures of your choice.

    Figure 123 : Adding the hypervisors that are hosting the VMs to the widget

    Select the Component Type, Component, and Virtual Machine(s) for which you wish to view the current alerts in the VM Alerts widget and click the Add button. If you wish to view the alerts generated for all the virtual machines pertaining to a chosen component, then you can choose the All VMs option from the Virtual Machine(s) list. The Virtual Machines that you have chosen will then be listed in the section below as shown in Figure 123.

    If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon. Upon clicking the Update button, Figure 124 then appears listing the count of alarms raised for each severity for each VM. In large environments, where multiple VMs are prevalent, searching for an alert generated by a VM of your choice may be tedious and require endless scrolling of the widget. To prevent any such inconvenience, a Search text box is included to easily figure out the VM of your choice.

    Figure 124 : The VM Alerts widget listing the alerts raised for the VMs

    Clicking on a number in a severity column of Figure 124, will lead you to the Figure 125 where you can view the description of the alerts generated for the chosen virtual machine.

    Figure 125 : The Alarm description for a chosen severity and VM