Nerdio Manager Health Status Test

Nerdio Manager is a streamlined platform for managing Azure Virtual Desktop (AVD) and Windows 365 environments. It offers an all-in-one solution for provisioning, management, optimization, and scaling of virtual desktop infrastructures (VDI) in the cloud, especially on Microsoft Azure. Nerdio Manager helps organizations efficiently manage their virtual desktop infrastructure and provides a better user experience for end users. However, temporary issues in managing and maintaining virtual desktop infrastructure (VDI) environments can arise due to Nerdio Manager being down, particularly for organizations that are highly dependent on its functionality. Therefore, its very crucial to conitnously monitor the health status of Nerdio Manager and diagnose any outages or slowdowns before it leads to catastrophic outcomes. The Nerdio Manager Health Status Test can help you with this.

Nerdio Manager depends on a central database to store configurations, user settings, and other key data, and an outage of the database can have various impacts on its functionality.To avoid downtime and disruption to virtual desktop management, it's vital to keep an eye on the database status. Nerdio AVD ARM's downtime can have a serious impact on the core functionalities of managing and automating your Azure Virtual Desktop (AVD) environment. It encompasses provisioning, scaling, monitoring, security configurations, and cost optimization. As a result, administrators will encounter difficulties in managing the underlying infrastructure until the ARM service is restored. To minimize disruptions, it's important to have a contingency plan for managing resources during downtime. When Azure is down, your Nerdio-managed Azure Virtual Desktop environment can be severely affected in terms of availability and functionality. The virtual desktop access of users may be disrupted, and administrators will be unable to manage, provision, or scale resources. It is possible for cost monitoring, backup processes, and security patching to fail. Therefore, proactive monitoring to identify Azure outages can help mitigate their impact. When Microsoft Graph is down, Nerdio will experience impact on important administrative tasks like user authentication, provisioning, role management, and security updates. Administrators will face challenges when managing users, adjusting roles, or implementing security policies. Due to this, it is important to monitor the status of Microsoft Graph. This is exactly what the Nerdio Manager Health Status Test does.

Target of the test : Nerdio Manager

Agent deploying the test : An external agent

Outputs of the test : One set of results for the Nerdio Manager being monitored.

Configurable parameters for the test
Parameters Description

Test Period

How often should the test be executed.

Host

The host for which the test is to be configured.

Port

The port at which the host is listening. By default, this is set to 443.

Nerdio URL

Specify the URL to enable the eG agent to connect to the Nerdio Manager and extract the health status in this text box.The format of the URL that needs to be configured is as follows : https://nmw-app-yp7csuzxahbqo.azurewebsites.net/public/health/status.

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Database status

Indicates the current status of the Nerdio Manager database.

 

The values that this measure can report and their corresponding numeric values are tabulated below:

Measure Value Numeric Value
OK 100
Not OK 0

Note:

By default, this measure reports the above-mentioned Measure Values that indicate the current status of the database. However, the graph of this measure will be represented using the corresponding numeric equivalents of the measure values as mentioned in the table above.

If the Nerdio Manager database goes down, you will encounter a range of operational difficulties, including configuration management, scaling, cost optimization, and user provisioning.

AVD ARM status

Indicates the current status of the AVD ARM (Azure Resource Manager).

 

The values that this measure can report and their corresponding numeric values are tabulated below:

Measure Value Numeric Value
OK 100
Not OK 0

Note:

By default, this measure reports the above-mentioned Measure Values that indicate the current status of the AVD ARM. However, the graph of this measure will be represented using the corresponding numeric equivalents of the measure values as mentioned in the table above.

If ARM is down, it affects:

  • Provisioning or deleting resources

  • Scaling issues

  • Failures in automated action and scripting

  • User access issues, etc.

Azure status

Indicates the current status of Azure.

 

The values that this measure can report and their corresponding numeric values are tabulated below:

Measure Value Numeric Value
OK 100
Not OK 0

Note:

By default, this measure reports the above-mentioned Measure Values that indicate the current status of Azure. However, the graph of this measure will be represented using the corresponding numeric equivalents of the measure values as mentioned in the table above.

When Azure experiences downtime the following issues occurs:

  • Users may lose access to their Azure Virtual Desktops

  • Provisioning and Scaling Failures

  • Failed Automation Tasks

  • Inability to Make Configuration Changes

  • Cost Monitoring Failures

  • Failure in report generation

  • Authentication Failures, etc.

Graph status

Indicates the current status of Microsoft Graph in the target Nerdio Manager.

 

The values that this measure can report and their corresponding numeric values are tabulated below:

Measure Value Numeric Value
OK 100
Not OK 0

Note:

By default, this measure reports the above-mentioned Measure Values that indicate the current status of Microsoft Graph. However, the graph of this measure will be represented using the corresponding numeric equivalents of the measure values as mentioned in the table above.

Microsoft Graph is an API that enables you to connect with various Microsoft 365 services, including Azure Active Directory (AAD), Office 365, and other Microsoft cloud resources.

Multiple disruptions can be caused by the downtime of Microsoft Graph in Nerdio, particularly for managing user data, authentication, and other Azure-related functionalities.