Configuring the eG VM Agent to Communicate with the eG Remote Agent

The eG VM Agent, once installed and started, will begin collecting metrics on internal performance of the target Omnissa Horizon virtual desktop. However, the VM agent has no knowledge of the remote agent to which it needs to send the metrics; nor does it know to which Omnissa Horizon Desktop component these metrics pertain. Without this knowledge, the eG VM Agent will not be able to transmit the right 'inside view' metrics to the right eG remote agent.

For this purpose, the eG VM agent has to be configured with the nick name of a Omnissa Horizon Desktop component that has been managed in the eG manager. Also, the VM agent has to be configured with details of the remote agent that is associated with the Omnissa Horizon Desktop component. Otherwise, the VM agent has to be configured to communicate with the eG manager and download the details of that Omnissa Horizon Desktop component and the remote agent monitoring it. To know how, refer to Configuring the eG VM Agent to Communicate with the eG Manager

To configure the eG VM agent with the details of the remote agent that is associated with the Omnissa Horizon Desktop component, follow the steps below:

  1. Login to the Omnissa Horizon virtual desktop hosting the eG VM agent.

  2. Go to the command prompt and switch to the <EGVMAGENT_INSTALL_DIR>\lib directory.

  3. Run the following command:

    SetManagerInfo.bat

  4. The script will first request you to enter the nick name of the Omnissa Horizon Desktop component for which this VM agent collects metrics. Make sure that this name matches the nick name of the Omnissa Horizon Desktop component that has been managed in the eG manager.

    This script configures the eG Manager/eG agent that the VM agent will connect to.

    ************************************************************************************

    Please specify the Frame Desktop component that this VM agent is part of.

    The Frame Desktop component must exist on the component on the eG manager: cloud_desk

    *************

  5. Th script will then prompt you to confirm whether/not you want the eG VM agent to communicate with the remote agent monitoring the Omnissa Horizon Desktop Group component.

    Do you want this VM Agent to communicate to a specific eG Remote Agent (Yes/No)?yes

  6. If you entered Yes at step 5, you will need to specify the IP address of the host on which the eG Remote agent is deployed and then the TCP port number on which the remote agent is listening. The VM agent use these details to communicate with the corresponding remote agent.

    Please enter the eG Remote Agent IP/Name to which this VM Agent should communicate to:172.16.10.1

    Please enter the TCP Port on which the eG Remote Agent is listening (60010): 60010

  7. Once the details are provided, the script will then connect to the host on which the remote agent is installed, and configure the VM agent to communicate with the remote agent. Then, the script will restart the eG VM Agent service.

    The VM Agent has been successfully configured.

    Stopping and starting the VM Agent now.

    *****************************************************

    The eGVmAgent service is stopping.

    The eGVmAgent service was stopped successfully.

     

    The eGVmAgent service is starting.

    The eGVmAgent service was started successfully.

Once the eG VM agent is configured with the remote agent's details, the eG VM agent will start sending inside view metrics to the remote agent via its default port, 60010. However, if you want, you can override the default port number, so the remote agent listens on a different port. For that, refer to Changing the TCP Port at which the eG Remote Agent Listens.