Windows Services – OS Test

This test tracks the status (whether running or have stopped) of services executing on Windows virtual machines.

Target of the test: Oracle VM Server

Agent deploying the test: A remote agent

Outputs of the test: One set of results for each powered-on Windows VM of the Oracle VM Server being monitored.

Configurable parameters for the test
Parameters Description

Test Period

How often should the test be executed.

Host

The host for which the test is to be configured.

Port

The port at which the specified Host listens. By default, this is NULL.

Oracle VM Manager, Oracle VM Manager User, Oracle VM Manager Password, and Confirm Password

This test remotely connects to the Oracle VM Manager that manages the monitored Oracle VM Server and uses the web services API of the Oracle VM Manager to pull out metrics of interest. To enable this test to communicate with the web services API, you first need to configure the test with the IP address or host name of the Oracle VM Manager. This can be done using the Oracle VM Manager text box. Then, you need to configure the test with the credentials of a user with Admin rights to the Oracle VM Manager. Use the Oracle VM Manager User and Oracle VM Manager Password parameters to configure these credentials. Finally, confirm the password by retyping it in the Confirm Password text box.

SSL

By default, the Oracle VM Manager is SSL-enabled. Accordingly, the SSL flag is set to Yes by default. This indicates that the eG agent will communicate with the Oracle VM Manager via HTTPS by default.

WebPort

By default,, the Oracle VM Manager listens on 7002. This implies that while monitoring an Oracle VM server via an SSL-enabled Oracle VM Manager, the eG agent, by default, connects to port 7002 of the Oracle VM Manager to pull out metrics. In some environments however, this default port may not apply. In such a case, against the WebPort parameter, you can specify the exact port at which the Oracle VM Manager in your environment listens so that the eG agent communicates with that port.

Exclude VMs

Administrators of some virtualized environments may not want to monitor some of their less-critical VMs - for instance, VM templates - both from 'outside' and from 'inside'. The eG agent in this case can be configured to completely exclude such VMs from its monitoring purview. To achieve this, provide a comma-separated list of VMs to be excluded from monitoring in the Exclude VMs text box. Instead of VMs, VM name patterns can also be provided here in a comma-separated list. For example, your exclude vms specification can be: *xp,*lin*,win*,vista. Here, the * (asterisk) is used to denote leading and trailing spaces (as the case may be). By default, this parameter is set to none indicating that the eG agent obtains the inside and outside views of all VMs on a virtual host by default. By providing a comma-separated list of VMs/VM name patterns in the Exclude VMs text box, you can make sure the eG agent stops collecting 'inside' and 'outside' view metrics for a configured set of VMs.

Ignore VMs Inside View

Administrators of some high security Oracle environments might not have permissions to internally monitor one/more VMs. The eG agent can be configured to not obtain the 'inside view' of such ‘inaccessible’ VMs using the Ignore VMs Inside View parameter. Against this parameter, you can provide a comma-separated list of VM names, or VM name patterns, for which the inside view need not be obtained. For instance, your ignore vms inside view specification can be: *xp,*lin*,win*,vista. Here, the * (asterisk) is used to denote leading and trailing spaces (as the case may be). By default, this parameter is set to none indicating that the eG agent obtains the inside view of all VMs on an Oracle VM server by default.

Note:

While performing VM discovery, the eG agent will not discover the operating system of the VMs configured in the ignore vms inside view text box.

Inside View Using

By default, this test obtains the “inside view” of VMs using the eG VM Agent. Accordingly, the Inside view using flag is set to eG VM Agent by default. The eG VM Agent is a piece of software, which should be installed on every VM on a hypervisor. Every time the eG agent runs this test, it uses the eG VM Agent to pull relevant 'inside view' metrics from each VM. Once the metrics are collected, the eG agent then communicates with each VM agent and pulls these metrics, without requiring administrator privileges. Refer to Configuring the Remote Agent to Obtain the Inside View of VMs for more details on the eG VM Agent.

Domain, Admin User, and Admin Password, and Confirm Password

By default, these parameters are set to none. This is because, by default, the eG agent collects 'inside view' metrics using the eG VM agent on each VM. Domain administrator privileges need not be granted to the eG agent if it uses this default approach to obtain the 'inside view' of Windows VMs.

Ignore WINNT

By default, the eG agent does not support the inside view for VMs executing on Windows NT operating systems. Accordingly, the Ignore WINNT flag is set to Yes by default.

Ignore Services

Provide a comma-separated list of services that need to be ignored while monitoring.

DD Frequency

Refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD frequency.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

New automatic services started

Indicates the number of Windows services with startup type as automatic, which were running in the last measurement period.

Number

The detailed diagnosis of this measure lists the services (with startup type as automatic) that are running.

New automatic services stopped

Indicates the number of Windows services with startup type as automatic, which were not running in the last measurement period.

Number

To know which services stopped, use the detailed diagnosis of this measure (if enabled). 

New manual services started

Indicates the number of Windows services with startup type as manual, which were running in the last measurement period.

Number

Use the detailed diagnosis of this measure to identify the manual services that are running.

New manual services stopped

Indicates the number of Windows services with startup type as manual, which stopped running in the last measurement period.

Number

To identify the services that stopped, use the detailed diagnosis of this measure.