Real Server Details Test

Use this test to track the status of your real servers in real-time. This will enable you to identify the servers that are down or disabled currently. The detailed diagnostics of the test will point you to the server groups the down/disabled servers belong to, and the virtual server mapped to such servers. This information will help you identify those server groups that will be impacted by the unavailability of these real servers.

Target of the test : A Radware Alteon Load Balancer

Agent deploying the test : An external agent

Outputs of the test : One set of results for the Radware Alteon load balancer being monitored

Configurable parameters for the test
Parameter Description

Test period

How often should the test be executed

Host

The IP address of the Radware Alteon load balancer that is being monitored.

SSH Port

Besides SNMP, this test also uses the Radware CLI to pull metrics on real servers. To run the CLI commands, the test first needs to establish an SSH connection with the Radware Alteon load balancer. To enable the test to establish this connection, specify the SSH Port here.

SSH Username, SSH Password, and Confirm Password

As stated earlier, this test also uses the Radware CLI to pull metrics on real servers. To use the CLI, the test first needs to connect to the Radware Alteon load balancer via SSH, and then run commands using CLI. For running the commands, this test requires the privileges of a valid SSH user with permission to run the CLI commands. Specify the user name and password of such a user against SSH UserName and SSH Password text boxes, and confirm the password by retyping it in the Confirm Password text box.

SNMPPort

The port at which the monitored target exposes its SNMP MIB; the default is 161.

SNMPVersion

By default, the eG agent supports SNMP version 1. Accordingly, the default selection in the SNMPversion list is v1. However, if a different SNMP framework is in use in your environment, say SNMP v2 or v3, then select the corresponding option from this list.

SNMPCommunity

The SNMP community name that the test uses to communicate with the firewall. This parameter is specific to SNMP v1 and v2 only. Therefore, if the SNMPVersion chosen is v3, then this parameter will not appear.

Username

This parameter appears only when v3 is selected as the SNMPVersion. SNMP version 3 (SNMPv3) is an extensible SNMP Framework which supplements the SNMPv2 Framework, by additionally supporting message security, access control, and remote SNMP configuration capabilities. To extract performance statistics from the MIB using the highly secure SNMP v3 protocol, the eG agent has to be configured with the required access privileges – in other words, the eG agent should connect to the MIB using the credentials of a user with access permissions to be MIB. Therefore, specify the name of such a user against this parameter. 

Context

This parameter appears only when v3 is selected as the SNMPVersion. An SNMP context is a collection of management information accessible by an SNMP entity. An item of management information may exist in more than one context and an SNMP entity potentially has access to many contexts. A context is identified by the SNMPEngineID value of the entity hosting the management information (also called a contextEngineID) and a context name that identifies the specific context (also called a contextName). If the Username provided is associated with a context name, then the eG agent will be able to poll the MIB and collect metrics only if it is configured with the context name as well. In such cases therefore, specify the context name of the Username in the Context text box.  By default, this parameter is set to none.

AuthPass

Specify the password that corresponds to the above-mentioned Username. This parameter once again appears only if the SNMPversion selected is v3.

Confirm Password

Confirm the AuthPass by retyping it here.

AuthType

This parameter too appears only if v3 is selected as the SNMPVersion. From the AuthType list box, choose the authentication algorithm using which SNMP v3 converts the specified Username and password into a 32-bit format to ensure security of SNMP transactions. You can choose between the following options:

  • MD5 – Message Digest Algorithm
  • SHA – Secure Hash Algorithm

EncryptFlag

This flag appears only when v3 is selected as the SNMPVersion. By default, the eG agent does not encrypt SNMP requests. Accordingly, the this flag is set to No by default. To ensure that SNMP requests sent by the eG agent are encrypted, select the Yes option. 

EncryptType

If this EncryptFlag is set to Yes, then you will have to mention the encryption type by selecting an option from the EncryptType list. SNMP v3 supports the following encryption types:

  • DES – Data Encryption Standard
  • AES – Advanced Encryption Standard

EncryptPassword

Specify the encryption password here.

Confirm Password

Confirm the encryption password by retyping it here.

Timeout

Specify the duration (in seconds) within which the SNMP query executed by this test should time out in this text box. The default is 10 seconds.

Data Over TCP

By default, in an IT environment, all data transmission occurs over UDP. Some environments however, may be specifically configured to offload a fraction of the data traffic – for instance, certain types of data traffic or traffic pertaining to specific components – to other protocols like TCP, so as to prevent UDP overloads. In such environments, you can instruct the eG agent to conduct the SNMP data traffic related to the monitored target over TCP (and not UDP). For this, set this flag to Yes. By default, this flag is set to No.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Real server count

Indicates the total number of real servers serviced by the load balancer.

Number

Use the detailed diagnosis of this measure to know the real servers managed by the load balancer, the group to which each server belongs, and the virtual server mapped to the real server. The status of each real server is also reported. This way, you can quickly identify the down and disabled real servers.

Real servers in Normal state

Indicates the number of real servers that are operating normally.

Number

 

Real servers in Down state

Indicates the number of real servers that are currently unavailable/down.

Number

Ideally, the value of this measure should be 0.

Real servers in Disabled state

Indicates the number of real servers that are currently in a Disabled state.

Number