ABAP Instance TCP Port Status Test

A TCP port in a SAP ABAP Instance is a network communication endpoint that allows external clients and other systems to connect to the Instance’s services. In a SAP ABAP system such as SAP ABAP Instance, different internal components (like the SAP Web Dispatcher, SAP ABAP Gateway, and Internet Communication Manager) listen on specific TCP ports so that SAP GUI users, web browsers, RFC connections, and other integrations can communicate with the server.

If the TCP port of a SAP ABAP instance is unavailable due to reasons such as the port is blocked or is already in use, or is restricted by a firewall, the SAP ABAP Instance will not be able to accept new network connections. If this happens during startup, the Instance will typically fail to start because the SAP Web Dispatcher or Internet Communication Manager (ICM) cannot bind to the required port. If the port becomes unavailable while the SAP ABAP Instance is running, users will no longer be able to log in through SAP GUI, web access, or RFC connections, and external interfaces may fail. This will disrupt user experience with SAP ABAP Instance thus potentially causing job failures and business disruption, especially in a production environment.

This test tracks the availability of each TCP port on the target SAP ABAP Instance. Using this test, you can easily identify unavailable TCP ports.

Target of the test : A SAP ABAP instance

Agent deploying the test : An internal/remote agent

Outputs of the test : One set of results for every port on the target SAP ABAP instance being monitored.

Configurable parameters for the test
Parameter	Description
Test Period	How often should the test be executed
Host	Host name of the server for which the test is to be configured.
Port	Enter the port to which the specified host listens.
ClientName	Specify the ID of the client system as what the eG agent will be connecting to the SAP ABAP instance. To know how to determine the client ID to use, follow the instructions provided in Determining the Client ID/Name for the eG Agent to Connect to the SAP ABAP Instance.
SAPUser	Typically, to connect to a SAP ABAP instance and run tests, the eG agent requires the permissions of a SAP user who has been assigned with certain authorization objects. Ideally, you will have to create a new user role on the SAP ABAP instance for this purpose, associate the above-mentioned authorization objects with that role, and assign the new role to an existing SAP user. The procedure for the same has been provided in Creating a New User Role for Monitoring and Assigning it to a SAP User. Once the new role is assigned to a SAP user, specify the name of this user against SAPUser.
Password	The password of the specified SAPUser.
Confirm Password	Confirm the password by retyping it here.
SysNo	SysNo is an indicator of the TCP/IP port at which the SAP server listens. For example, for a server that listens at port 3200, the SysNo will be ‘00’. Similarly, if the SAP server port is 3201, the SysNo will have to be specified as ‘01’. Therefore, in the SysNo text box specify the system number of the SAP server with which the specified client communicates. To know the system number for the ABAP server being monitored, follow the procedure detailed in Identifying the SAP Router String and System Number.
Router	If the SAP client with the specified ClientName exists in a network external to the SAP server, then a router will be used to enable the server-client communication. In such a case, specify the router string of the router in the Router text box. If both the client and the server exist in the same network, then specify ‘none’ against the Router text box. To know what is the SAP Router string for the ABAP server being monitored, follow the procedure detailed in Identifying the SAP Router String and System Number.
InstanceName	This is set to none by default. This implies that the eG agent automatically discovers the instance name at run time.
Timeout	Indicate the duration (in seconds) for which this test should wait for a response from the SAP ABAP instance. By default, this is set to 120 seconds.
JCO Version	The eG agent uses the SAP JCO library to connect to the SAP ABAP system and pull out metrics. To enable the eG agent to make this connection and query the metrics, you need to specify the version of the SAP JCO library that the agent needs to use. For instance, to instruct the eG agent to use JCO v2.1.19, it would suffice if you specify the ‘major version number’ alone against JCO Version – in the case of this example, this will be 2.x. Note that if you have downloaded the SAP JCO CONNECTOR files for SAP JCO version 3 from the SAP market place (as instructed by Downloading the SAP JCO Connector files Required for Monitoring ), then the JCO Version configuration should be 3.x.
IsPassive	If the value chosen is Yes, then the server under consideration is a passive server in a SAP ABAP cluster. No alerts will be generated if the server is not running. Measures will be reported as “Not applicable” by the agent if the server is not up.
Detailed Diagnosis	To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled: The eG manager license should allow the detailed diagnosis capability Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

Measurements made by the test
Measurement	Description	Measurement Unit	Interpretation
Availability	Indicates the availability of TCP connection through this TCP port.	Percentage	Compare the value of this measure across TCP ports to identify the port that has been unavailable for a maximum duration. An availability problem can be caused by different factors – e.g., the server process may not be up, a network problem may exist, or there could be a configuration problem with the DNS server.