How does eG Enterprise Monitor Siebel Web Server?

eG Enterprise monitors the Siebel Web server in an agent based manner.

Configuring the Siebel Web Server

To enable the eG agent to collect the session-specific and other statistics from the web server, you need to configure the web server in the following manner:

• Edit the <SIEBEL_INSTALL_DIR>\sea<SIEBEL_VERSION>\SWEApp\BIN\eapps.cfg file on the Siebel web server host. For example, if Siebel 7.0.3 is installed in the C directory of a host, then the path to the configuration file will be as follows: C:\sea703\SWEApp\BIN\eapps.cfg.
• To enable the eG agent to extract session statistics from the web server, ensure that the SessionMonitor flag in the eapps.cfg file is set to true.
• Similarly, by setting the AllowStats flag in the eapps.cfg file to true, you can make sure that metric-collection is enabled on the Siebel web server to be monitored.
• Finally, save the file.