Monitoring SunRay Servers

eG Enterprise provides a specialized monitoring model for the SunRay server, which monitors the client-server connections, the status of device services, and the user sessions on the SunRay server to detect anomalies, and  promptly alert administrators to it.

layermodel1-final

Figure 1 : The layer model of a SunRay server

Using the tests mapped to each of the layers in the layer model, administrators can figure out the following:

  • Is any SunRay client unable to connect to the server? If so, which one?
  • Is the network traffic to the server from any client very heavy?
  • Is any device service on the server disabled currently? If so, which service?
  • Are there too many active sessions on the server?
  • Are there any unknown sessions on the server?
  • Have any sessions on the server been idle for too long a time?