Microsoft Teams Reports

Microsoft Teams is a proprietary business communication platform and a collaborative workspace within Microsoft 365/Office 365 that acts as a central hub for workplace conversations, collaborative teamwork, video chats and document sharing, all designed to aid worker productivity in a unified suite of tools. As with any cloud-hosted service, service disruptions, downtime and slow connectivity issues are bound to affect business continuity and administrators require actionable insight to proactively alert them when performance starts to degrade and to help them resolve problems quickly. eG Enterprise monitors Microsoft Teams and offers a wide range of reports that provide administrators greater insights into the following:

• A post-mortem analysis of data that reveals the pattern of performance problems encountered by Microsoft Teams;

• Overall user Experience with Microsoft Teams;

• Devices and users connecting to Microsoft Teams and

• Quality of calls handled by Microsoft Teams

The forthcoming section will elaborately discuss each report presented in this category.