Synthetic MonitoringReports

Organizations depend on fully functioning IT systems and processes to attract customers, deliver services and manage internal operations. The operation of these systems and processes directly impacts the business and reputation of each organization. Ensuring that all IT systems and processes are fully functional 24×7 is a key component of any organization’s IT performance management strategy. This is where Synthetic Monitoring comes in.

Synthetic monitoring tracks simulated user transactions so that problems and issues can be quickly discovered and corrected, ideally before users notice and complain. By proactively monitoring IT services end-to-end, synthetic monitoring delivers insight into the performance of the entire service delivery chain - i.e., every IT infrastructure tier supporting the service. IT managers rely on synthetic monitoring to learn about issues before users call in and can, therefore, proactively correct problems before end users are impacted.

eG Enterprise provides state-of-the-art synthetic monitoring solutions for IT teams to proactively test, detect and diagnose problems. Administrators can choose from a variety of monitoring functionalities - logon simulation of virtual applications and desktops, full session simulation for VDI sessions and thick client apps, web app simulation and more. eG Enterprise also offers a wide range of reports that help administrators historically analyze problems that were encountered during synthetic simulations. Using these reports for synthetic simulations, administrators can baseline the trend noticed on the performance and user experience and compare across locations to identify deviation patterns.